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ServiceNow Developer -Subject Matter Expert -- Harrisburg, PA (Hybrid) at Harrisburg, Arkansas, USA
Email: [email protected]
From:

Subodh Kumar,

TEK INSPIRATIONS LLC

[email protected]

Reply to: [email protected]

Job Description -

ServiceNow Developer - Subject Matter Expert

Harrisburg, PA

4 12 month contract

Hybrid position - mostly remote, but candidate will need to report to Harrisburg at start of the assignment to pickup equipment. Required Skills-;
5+Experience as ServiceNow SME
5+JavaScript
5+XML/HTML/CSS
5+Rest API / SOAP / WSDL
2+Angular JavaScript Frameworks
2+jQuery
2+Ajax / Jelly
2+MySQL
ITIL Process Knowledge
ServiceNow Administrator Certification

ServiceNow Product Specialist (Developer)

Business Rules, Client Scripts, UI Scripts, Script Includes, and ACLs

JavaScript, Angular JavaScript, HTML/CSS, REST API, Web Services, SOAP, and HTML

1. Configure, develop, and implement commonwealths ServiceNow modules per requirements, established procedures and ITIL processes.

2. Deliver support and designs required for integration with statewide systems, software products, and vendor systems.

3. Participate in the test approach, conditions, and scripts used as the basis for detailed test scenarios.

4. Provide input relating to training and/or documentation materials.

5. Effectively performs product tests and deployments.

6. Identify appropriate business examples to illustrate key concepts/features.

7. Anticipate, identify, track, and resolve issues and risks affecting own work and work of the TBO ITSM Service Management Automation and Integration team.

8. Participates and/or coordinates in product design reviews to verify that design meets quality standards and functional/technical requirements.

9. Provides accurate estimates for design and configuration efforts for the development and installation of new ServiceNow services, ServiceNow software changes and ServiceNow enhancements.

10. Apply specific expertise to ensure the ServiceNow tool meets defined customer objectives.

11. Anticipate and resolve issues specific to the ServiceNow tool.

12. Analyze and provide input on the functional and technical impact of product planning decisions.

13. Participate in product design reviews to verify that designs meet quality standards and functional/technical requirements.

14. Perform impact analyses on production fixes and enhancements.

15. Provide product support and provide accurate and complete answers to detailed product questions in a timely manner.

16. Perform technical research as it relates to application modification methodologies, strategies, and design.Note- Candidate will need to report to Harrisburg at start of the assignment to pickup equipment. Currently contractors are working remote but telework policies could change.

Keywords: user interface information technology Pennsylvania
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Tue Mar 12 22:33:00 UTC 2024

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