| In-person interviews-Hybrid Hiring-IT Customer Relationship Manager-Richmond, VA -Local to VA Only at Richmond, Virginia, USA |
| Email: [email protected] |
| From: Panchdev Pathak, Parin Technologies LLC [email protected] Reply to: [email protected] This is Panchdev from Parin Technologies LLC. Just came across your profile on one of the job portals and just wanted to check if you might be interested in the position below. In case you are available and interested please share your most recent resume and reply to me at your earliest. NOTE (For Candidates/Vendors) ** local candidates required due to onsite requirement ** first round of interviews via Teams. Second round of interviews ONSITE. Please only apply if, you can ready for interview onsite, NO exceptions **This position requires onsite 2 days a week with 3 days remote *Candidate will be responsible for purchasing parking through Clients Parking Management Office or procuring their own parking **Contract to be extended beyond 6/30/24, likely by 6-12+ months Rate : $60-65/hr on W2without benefits all-inclusive OR 70-75/hr on C2C All inclusive Title: IT Customer Relationship Manager Location: Richmond, VA Duration: 2 months+ (Extension likely for another 6-12+ months) Hybrid Work - 2 days onsite per week Interview: Webcam and 2nd round ONSITE Interview Job Description : Ideal candidates for this role will innately be a strategic thinker, foster positive/purposeful interactions, build and preserve trusting relationships with assigned business partners throughout the agency. The position will also manage escalations for work within the service, product and project delivery pipelines. Position specific responsibilities and duties will include, but not limited to: Meeting with and communicating directly with leadership up to the Executive level on a routine basis. Working closely with IT leadership to ensure successful and continuous delivery of all products and services by . Assigned to partner with Districts to act as a point of focus / resource for IT management, escalations, and coordination. Partner with business and Enterprise Architecture to identify product lines, then develop and maintain a multi-year business capability roadmap. Responsible for building and maintaining relationships with assigned business partners. Interfacing with project managers, service and operations managers to coordinate work, prioritize requests, and manage escalations for assigned Divisions. Identifying opportunities for new services, service improvements, and technical innovation to meet business needs. Overseeing the management of business partner expectations as related to engagement and service or product delivery. Managing escalations related to technology procurements, projects and service delivery requests. Identifying, championing, and communicating customer needs. Consult and collaborate with teams managing production operations and the strategic direction for systems owned by assigned business partners. Support continued compliance with policies, standards, and guidelines. Desired Skills: Bachelors degree or six (6) years or more of related experience. (6yrs) Experience working in Information Technology (including knowledge of SDLC, Agile Methodology, Technology Procurements. (5yrs) Strong communication skills in writing, speaking and presenting with leadership of all levels. (10yrs) Ability to listen, build rapport, and develop credibility as a strategic partner. Be able to shift opinions using influence over positional power. (10yrs) Skilled and experienced at conflict negotiation and resolution; Experience dealing with difficult customers. (10yrs) Ability to share-ownership and drive results as a team. Ability to focus on purpose, value, and results, rather than solutions. (10yrs) Ability to connect strategy to execution; Strategic thinker. (10yrs) Experience in Product Line planning, development and management. (10yrs) Understanding of Organization Structure to include Districts and Central Office. SKILL MATRIX Skill Required years req Years Used Last Used Bachelors degree or six (6) years or more of related experience in a role within Information Technology. Required 6 Experience working in Information Technology(including knowledge of SDLC, Agile Methodology, Technology Procurements) Required 5 Strong communication skills in writing, speaking and presenting with leadership of all levels. Required 10 Ability to listen, build rapport, and develop credibility as a strategic partner. Be able to shift opinions using influence over positional power. Required 10 Skilled and experienced at conflict negotiation and resolution; Experience dealing with difficult customers. Required 10 Ability to share-ownership and drive results as a team. Ability to focus on purpose, value, and results, rather than solutions. Required 10 Ability to connect strategy to execution; Strategic thinker. Required 10 Experience in Product Line planning, development and management. Required 1 Understanding of VDOT's Organization Structure to include Districts and Central Office. Desired 5 BRMP Certification Highly desired Thanks & Regards, Panchdev Pathak M: (551) 349-7100 | E: [email protected] Keywords: information technology Virginia |
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| Tue Mar 12 23:24:00 UTC 2024 |