| Production Support @ Dallas, TX( only Locals Day-1 onsite) at Dallas, Texas, USA |
| Email: [email protected] |
| Hello, Hope you are doing well, We have the below requirement open. Please send me your candidates updated Resume to [email protected] Role: Production Support Location: Dallas, TX( only Locals Day-1 onsite) Rate:$40/hr on C2C Max NOTE : Need Passport number and LinkedIn ID and please do mention Current Location and Visa of candidate while sending the Profile. DL or State ID Should be from TX Only Production support role with the following activities. There will be training provided by the client. AWS Infra services, Automation using Ansible, Knowledge of OKTA and CyberArk Tier 1 Support Services includes: o Service desk 24x7x365 o Monitoring and responding to alerts from monitoring systems, tickets in ETMS. o Reporting. o Capacity planning. o Knowledge base management. o Service request management. o Incident management. o Maintenance management. o SOP based triage. o Communication coordination as required by Verizon. Tier 2 Support Services includes: o Availability management. o Cost optimization. o Event correlation. o Customer champions. o OS and platform support. o Management tools support. o Patches and vulnerability remediation. o Release management. o Customer deliverables. o Escalation support for Tier 1. Thank you and Kind Regards Ramya Sri https://www.linkedin.com/in/ramya-sri-66152a23b/ Email:[email protected] Web:www.canopyone.com - -- Keywords: information technology Idaho Texas |
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| Wed Mar 13 00:41:00 UTC 2024 |