| EHR Support Analyst||Fully Remote||$35 on C2C at Remote, Remote, USA |
| Email: [email protected] |
| Title: EHR Support Analyst (Plexis PCM Help Desk/Application Support Analyst) Start date: ASAP Duration: 6-month+ (ideally would want to convert this person in a contract to hire setup) Location: Fully Remote (must reside in the U.S.) We need folks with support PCM - Plexis Claims Manager in either a help desk or app support role. Some light config experience is ideal as well. Overview The EHR Support Analyst is responsible for maintenance, troubleshooting, and administration of essential EHR applications. Responsibilities include identifying known errors, escalating incidents to senior team members if needed, assisting in staff training, offering guidance on system best practices, and maintaining documentation and knowledge base. ESSENTIAL JOB FUNCTIONS: Create end-user accounts, terminate access, and change access based on established procedures. Troubleshoot, debug, and optimize code to ensure optimal performance. Communicate with client liaison groups with respect to approvals and established process. Provide basic desktop support assistance within the scope of necessity to troubleshoot supported applications. Develop, maintain, and document installation and configuration procedures. Manage ticketing systems: create, update, and close incidents. Experience: 1+ years of experience in a healthcare-based help desk, call center, or equivalent environment Strong analytical abilities, organizational skills, problem-solving skills, and attention to detail Demonstrated experience with healthcare software and terminologies. Proficiency with Windows 10 and Microsoft Office 365 Experience with JIRA and/or Confluence. Exposure to programming languages such as JavaScript, Python, Java, C#, etc. Understanding of database systems e.g., SQL, MongoDB, etc. Knowledge of RESTful APIs, Web Services, Docker, CI/CD, etc. Excellent problem-solving and debugging skills. Strong communication and collaboration skills Regards, Adarsh Technical Recruiter 1 Point System L: linkedin.com/in/adarsh-jaiswal-065a90224 E : [email protected] | W : www.1pointsys.com -- Keywords: csharp continuous integration continuous deployment information technology |
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| Wed Mar 13 21:02:00 UTC 2024 |