| Field Tech (Desk Side) Support Analyst | Locals only at Remote, Remote, USA |
| Email: [email protected] |
| From: Charan, Anveta [email protected] Reply to: [email protected] Role: Field Tech (Desk Side) Support Analyst Location: Atlanta, GA 30303 (onsite) Duration: 6+ Months Note: Locals only Job Description **This Is an On-Site Position** Summary: The Field Tech Support Analyst will be assigned to 1 or more schools or locations. The number of assigned locations depends on the student enrollment and number of employees. Work is directed by the IT Specialist/Manager for the assigned cluster to meet the operational needs of the assigned school. Contract Duration: Option to extend annually - based on performance. 1 year (initial) Skills and Qualifications: 3+ years of work experience minimum A+ Certification Strong customer service skills Strong oral and written communication skills Proficient in understanding network infrastructure and wireless support Prior experience with Desk Side support is a MUST Microsoft Windows certification is a plus ITIL experience/certification is a plus Must have clean criminal record with the ability to pass fingerprint background check Must be authorized to work in the United States Must hold a valid driver's license and dependable personal vehicle Education/Training: Minimum of Associate degree (preferred) 3+ years of experience in field tech support. Equivalent combination of education and experience will be considered. Work: This work will be completed on-site at any of the Atlanta Public Schools locations or other buildings (depending on event) in the metro Atlanta area. The analyst will work M-F. Hours may vary to accommodate the school hours for Elementary, Middle, High Schools, and special events. Field techs are required to retrieve parts or other items needed to resolve issues from the APS IT Warehouse at 1631 Lafrance Street NE. Thanks & Regards Charan Anveta, Inc. 1333 Corporate Drive, Suite #108 Irving, TX 75038 [email protected] https://www.linkedin.com/in/charan-reddy-ba6450236/ Keywords: information technology Georgia Nebraska Texas |
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| Fri Mar 15 19:42:00 UTC 2024 |