| ServiceNow SUPPORT resource -- Philadelphia PA - Onsite Role at Philadelphia, Pennsylvania, USA |
| Email: [email protected] |
| From: Subodh Kumar, TEK INSPIRATIONS LLC [email protected] Reply to: [email protected] Job Description - Title :- ServiceNow SUPPORT resource Location :- Philadelphia PA - Onsite Role Duration :- 6 months Snr Consultant / Lead consultant who has worked on support engagements Prior experience and understanding on ServiceNow development and integrations for ITSM module. Experience with ServiceNow issues analysis and fixing for ITSM modules. Oversee the incident and problem management processes, ensuring timely resolution of issues and identifying root causes for continuous improvement. Demonstrate in-depth knowledge of ServiceNow platform administration, configuration, customization, upgrade, and patching. Lead and mentor a team of ServiceNow engineers, providing guidance, technical expertise, and fostering a collaborative work environment. Work with a solid understanding of Agile project methodologies and ITIL processes. Keywords: Pennsylvania |
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| Mon Mar 18 18:36:00 UTC 2024 |