| Telecom Administrator with Cisco UC || Local to Troy, MI at Troy, Kansas, USA |
| Email: [email protected] |
| From: David, Fluxtek solutions [email protected] Reply to: [email protected] Required Location: Hybrid/ TROY, MI / 3 days a week. Candidates must be LOCAL to TROY, MI area and COMMUTE into the office THREE TIMES A WEEK. NO RELOCATION CONSIDERED. Interview Required: Video Candidate Visas Accepted : No Opt. Job Description: Telecom Administrator with 6+ years experience working with Cisco Unified Communications applications including Call Manager, Unity Connection, Jabber, WebEx. e are seeking a skilled and experienced Telecom Administrator proficient in managing Cisco Unified Communications applications, including Call Manager, Unity Connection, Jabber, and WebEx. As a crucial member of our team, you will be responsible for the configuration, maintenance, and optimization of our telecommunications infrastructure to ensure seamless communication within our organization. Responsibilities: System Administration: Administer Cisco Unified Communications Manager (Call Manager) to ensure reliable and efficient call routing and telephony services. Manage Unity Connection for voicemail and unified messaging services, including user provisioning and customization. Configure and maintain Jabber for instant messaging, presence, and softphone capabilities across various devices. Oversee WebEx collaboration tools, including setup, integration, and user support. Infrastructure Management: Monitor and maintain the overall health and performance of the telecommunications infrastructure. Conduct routine system upgrades, patches, and updates to ensure system security and stability. Troubleshoot and resolve any issues related to voice and video communication services promptly. User Support: Provide technical support and training to end-users on Cisco Unified Communications applications. Assist users with configuration, troubleshooting, and optimization of their communication tools. Address user inquiries and service requests related to telephony and collaboration services. Documentation and Reporting: Maintain accurate documentation of system configurations, procedures, and troubleshooting steps. Generate regular reports on system performance, usage statistics, and any incidents or outages. Collaboration and Integration: Collaborate with IT teams and vendors to integrate Cisco Unified Communications applications with other systems and applications. Work closely with network engineers to ensure seamless integration and optimal network performance. Qualifications: Bachelor's degree in Information Technology, Telecommunications, or related field. Cisco certifications such as CCNA Collaboration, CCNP Collaboration, or equivalent experience. Proven experience administering Cisco Unified Communications applications, particularly Call Manager, Unity Connection, Jabber, and WebEx. Strong understanding of VoIP protocols, SIP, H.323, and telephony concepts. Proficiency in network troubleshooting tools and techniques. Excellent communication and interpersonal skills. Ability to work independently and as part of a team in a fast-paced environment. Strong analytical and problem-solving abilities. Preferred Qualifications: Experience with other collaboration tools and platforms. Knowledge of cloud-based communication solutions. Experience with scripting and automation for system management tasks. Keywords: information technology Michigan |
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| Mon Mar 18 21:41:00 UTC 2024 |