| hybrid ITBM Servicenow Developer USC, GC only at Remote, Remote, USA |
| Email: [email protected] |
| Job Title : ITBM Servicenow Developer Visa: USC, GC only MOI: Skype Client : Texas Department of Transportation Location: Austin Texas (Hybrid Position) Candidates with State/Government Experience will be priority and highly required. Primary Skills: ("TEST PLAN") AND (UAT) AND ("UNIT TESTING") AND (SERVICENOW) AND ("IT SERVICE MANAGEMENT") AND ("DATABASE MODELING") AND ("SERVICE LEVEL AGREEMENTS") AND ("REPORTING TOOLS") AND (BILLING) AND (INVOICE) AND ("EXECUTIVE LEVEL") AND ("PROJECT MANAGEMENT") AND ("BUSINESS INTELLIGENCE") AND ("BUSINESS REQUIREMENTS") AND (DOCUMENTATION) AND (RECONCILIATION) AND ("TEST PLANS") /Experience on Service Level Agreements Job Description DUTIES - The essential duties for this contract include: Proactively developing enhancements based on customer requirements to ensure growth in theapplication Ability to learn Input application processes to understand source data impact to core application. Review, confirm understanding of Service Provider contracted requirements (e.g., financial exhibits,SLA exhibits) Design, build and deploy BI solutions (e.g. reporting tools) Conduct unit testing and troubleshooting. Integration of PowerBI reporting with variety of applications and tools, including ServiceNow Evaluate and improve existing BI systems, proactively collaborate with teams to integrate systems. Support definition of financial Billing Triggers (source data, algorithms), and SLA Triggers (source data,algorithms) Support documentation for source systems (e.g., ITSM, project management) definition of sourcesystem data requirements. Review, confirm understanding of target system processing logic (e.g., services, rates, calculations) Perform development and configuration of target system including data input processing, calculationand charge/SLA processing, report configuration, invoice reconciliation processing. Perform peer code reviews. Perform development and configuration of reports. Support development of test plans and create test plan data (unit, system, UAT, performance) Execute test plans (unit, system, UAT, performance) and resolve defects. Support development of Operational Readiness plan Support activities to ensure the system is operationally ready for go-live. Document ITFM/ITSLM operational processes. Support monthly cycle execution and resolve data and processing issues . /The workers' responsibilities and skills must include: WORKER SKILLS AND QUALIFICATIONS (Required) Skills/Experience Experience with Information Technology projects. Experience developing and organizing IT Application departments according to the mission and goals of the organization. Possess strong verbal and written skills in communicating with peers and different levels of users including executive staff. Experience building relationships with executive level leadership from multiple business units. Recognize business requirements in the context of BI and create data models to transform raw data into relevant insights. Preferred (Optional): insert specific preferred skills for this Contract Position) Experience with ServiceNow or other ticketing system. Experience with Service Level Agreements a plus . -- Keywords: business intelligence information technology golang green card |
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| Tue Mar 19 19:10:00 UTC 2024 |