| Infrastructure Solution Architect @ VA -Fully onsite at Remote, Remote, USA |
| Email: [email protected] |
| -- Hello , Hope you doing great. Please go through the JD and send resumes to [email protected] Infra Sol Arch 2 ONSITE 6730 Public Safety Way IST Both Web Cam and In Person Interview Onsite *Please only submit candidates who already live in the local area due to onsite requirement *Please only submit candidates who can interview onsite, if requested *Please only submit candidates who are able to work onsite daily *Candidates must have reliable transportation as they will need to travel between different sites. Mileage would be reimbursed *Candidates must be available for ON CALL rotation Role will work out of the IST office and as well as remotely via Microsoft Teams. Maintain a high level of support and customer services to end users and projects. Maintain IST Help Desk, Voice Services request (SLA) service level agreements. Exhibits polite and professional communication via phone, e-mail, and mail. Performs basic operation, monitoring, troubleshooting, moves adds and changes. Identifies and resolves complex and basic communications problems. Shows awareness of standards and regulatory requirements related to assigned tasks. Provides technical assistance and support for voice client application problems. Installs, test and upgrade new and existing hardware/software. Reviews and recommends procurement of information technology equipment. Multi-tasking and ability to prioritize as needed with shifting responsibilities. Maintains the necessary security controls over software and PII. Participate in Team Meetings and other Voice Service support meetings as required. Prepare update status reports, and evaluations on end of task results or project findings. Conducts on-site surveys for wireline and wireless support activity or new construction. Administration, maintenance, and installation of Avaya products. Diagnosis, repair analog, digital, VOIP and SIP technologies. Communicates with end users to determine requested support. Question 2 Please list candidate's email address. Question 3 Does your candidate agree to work onsite daily This is REQUIRED Question 4 In what city/state does your candidate PERMANENTLY reside Question 5 Is the candidate aware this is a physical job, lifting, loading, delivering hardware around the county Question 6 Does your candidate have reliable transportation to drive between different buildings, if needed Question 7 Is your candidate available for ON CALL rotation This is REQUIRED. Question 8 How soon after an offer can your candidate start Skill Years Used Last Used Critical thinking, analytical, absolute problem solving Required Excellent written and verbal communication skills Required Avaya Aura Core Solution components in VM environment Required Administering System Manager, Communication Manager, Session Manager Required Communication Manager Feature Description and Implementation. Required Application Enablement Services, WebLM, Certificate management Required Communication Manager, Branch Gateways and Servers Maintenance Alarms Required Branch Gateways and Servers Maintenance Procedures Required Avaya Site Administration, IP Office Manager Required Administering Call Management System (CMS) Agents & (CMS) Supervisor Required Linux CMS Software Installation, Maintenance, and Troubleshooting Required S. LEELA MADHURI US IT RECRUITER Tel: 703-831-8282 Ext. 2518 Email: [email protected] linkedin.com/in/leela-madhuri-10ab66258 -- Keywords: information technology golang |
| [email protected] View all |
| Wed Mar 20 19:17:00 UTC 2024 |