| Job opening for Software Engineer With SQL Remote CTH role at Remote, Remote, USA |
| Email: [email protected] |
| From: Sushmita Soni, Sonitalent [email protected] Reply to: [email protected] Hi Hope you are doing well , We are looking for Senior Software Engineer let me know if you are looking for this role and send me your updated resume also Job Description Job Title: Software Engineer Work Location: Remote Duration: Contract to hire Note: Need Strong Healthcare Experience. Description: Hours: Monday-Friday 8am-4pm or 9am-5pm MT - fully remote Designs, modifies, develops, writes, and implements software programming applications. Supports and/or installs software applications/operating systems. Participates in the testing process through test review and analysis, test witnessing and certification of software. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. A wide degree of creativity and latitude is expected. Cisco CV, and ICM. Cisco/Genesys CCaaS and Google CCAI preferred. Expert in SQL required. Job Tasks: Configure, review, and oversee documentation of call flows and interdepartmental documents and communications Gather project requirements and configure to continually improve our member experience Act as a voice application subject matter expert for the internal team and business partners Join support calls with partner and providing sufficient details as needed to resolve issues Assist in developing application roadmap and strategy Application report gathering and analysis Train and mentor team members on application and technical skills. Qualifications: 5-10 years of experience Cisco CVP, CUIC and ICM experience required IVR Configuration Training, Required Application Certification Call center experience preferred. Required vendor trainings. Technical troubleshooting experience IVR and call flow experience preferred College degree in a related area of study preferred Business analysis experience preferred Proficient in Microsoft Office Applications (Excel and Visio) Expert SQL experience preferred Strong analytic and problem solving skills REQUIRED: CCAI (Google Dialogflow, Big Query) Thanks & Regards Sushmita Soni Sr. Technical Recruiter| SoniTalent Corp. Desk | 859-659-1004 EXT 201 [email protected] Address - 5404 Merribrook Lane, Prospect, KY, USA Keywords: Kentucky Montana |
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| Thu Mar 21 02:08:00 UTC 2024 |