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Salesforce Service Cloud Product Owner - Bellevue Washington at Bellevue, Washington, USA
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From:

Utsav (IT Resource Manager),

ChabezTech

[email protected]

Reply to: [email protected]

Job Title: Salesforce.com Technical Product Owner

Location: Bellevue, WA

Onsite Requirement: 3 days

Tax Work Location: USA-Bellevue

Responsibilities:

Being a 'User' focused individual who keeps the customer at the heart of everything we do.

Defining & prioritizing the product roadmap, while balancing budget, timelines, and other constraints.

Develop and communicate the product vision, strategy, and roadmap, ensuring alignment to the organization's product strategy and business objectives.

Clearly communicating our strategy and our key metrics in regular product sync-up meetings to business, peers & other interlocked teams.

Gathering valuable inputs, updating the plans accordingly, and communicating their impact to all the relevant stakeholders.

Taking initiative for getting the requirements, providing their clear interpretations using user stories.

Writing product requirements including: Use cases, user stories, and acceptance criteria.

Proving yourself to be Data-driven. Base your decisions on facts rather than opinions.

Displaying passion about product development and constantly looking for ways to improve it.

Exhibiting strong problem-solving skills and willingness to roll up one's sleeves to get the job done.

Measures product performance as well as value delivered to clients and adjusts product roadmaps and plans where necessary.

Being skilled at working effectively with cross-functional teams in a matrix organization.

Keeping an open mind and being a team player with excellent communication skills.

Qualifications/Requirements:

8+ years of progressive career in IT.

5+ years' experience as an Agile Product owner, or equivalent experience as a Business Analyst or Product Owner for a SaaS product.

Experience with Salesforce is essential, experience in Service Cloud is a preference.

Should have a deep understanding of Salesforce's capabilities and features and you keep up to date on new features and functionality that gets released.

Good product design and interaction design skills.

Should be able to write a detailed Product Requirements Doc.

Problem-solving skills - be able to break down high-level requirements into actionable tasks.

Pay attention to user experience and details.

Good data analyzing skills.

Be familiar with data-driven product optimization.

Positive, willing to solve complex problems.

Good communication skills should be able to coordinate different teams to achieve the goal.

Cross-culture work experience is preferred.

Any one Salesforce certification is a must.

Bachelor's degree or above.

Thanks & Regards

Utsav

Manager

ChabezTech LLC

4 Lemoyne Dr #102, Lemoyne, PA 17043, USA

Office : 717-441-5440

Email: [email protected] | www.chabeztech.com

Keywords: information technology Pennsylvania Washington
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09:46 PM 21-Mar-24


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