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: Role: Network Engineer ||Location: Remote || Visa: USC Only || Max Rate : $40/HR on c2c(All Inclusive) at Max, North Dakota, USA
Email: [email protected]
Hi,

Hope you are doing great! Please find the requirement below , If you find yourself comfortable with the requirement please reply back with your updated resume and I will get back to you or I would really
appreciate if you can give me a call back at my contact number 302-485-1712

Role: Network Engineer

Location: Remote

Visa: USC Only

Duration: 12 Months

2 shifts- 1st shift day and 2nd shift night 11 pm to 7am

Candidate will be maintaining LAN and WAN connectivity for multiple remote locations across 25 geographically separated districts.

Candidate will be responsible for the ingest and triage of any tickets or requests from the helpdesk.

Candidate will be responsible for review of any alerts received and proper ticket creation to include urgency, priority, and other classification(s) that may be required.

Candidate will be responsible for read-only level 1 troubleshooting and escalation either to tier 3 or companion teams depending on the symptoms of the event.

Candidate will be responsible for assisting the ensuring the validity of node data in the systems used (ISE, DNAC, SolarWinds Orion).

Responsibilities

Familiarity/Experience with 3 or more of the following:

o Cameras

o Circuit and WAN Management

Familiarity/Experience with 3 or more of the following:

o Cameras

o Circuit and WAN Management

o Interfacing with MPLS and LTE Vendors

o Cisco ISE and DNAC

o Encoders/Decoders

o IoT Equipment

o NAT/PAT

o Network Management Tools: SolarWinds Orion, phpIPAM

o Routers: Cisco IR1101s, 809s

o Routing Protocols: BGP, OSPF

o Switches: Cisco 9300, Advantech

o TACACS/RADIUS

Help troubleshoot and maintain network tools and topology maps.

Maintain complete detail of issues in ticketing system.

Receive phone calls direct from end-users.

Work tickets escalated from Tier One service desk personnel and escalate to Tier Three as needed.

Conduct research, analysis, and correlation across a wide variety of all source data sets (indications and warnings).

Meet SLA requirements for response, restore, and notification time with an emphasis on proper pending codes.

Mentor and train Tier other Service Desk personnel as needed.

Be able to work shift work (Days, Swings, Mids).

Thanks And Regards

Khokan Kaviraj

Phone: 302-485-1712

Email:

[email protected]

Hangout:

[email protected]

Linked In:

https://www.linkedin.com/in/khokan-kaviraj-582655166/

Accroid Inc.

1007 Orange ST 4th FL 1651 Wilmington, DE 19801

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Keywords: information technology Delaware Florida
[email protected]
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Fri Mar 22 22:14:00 UTC 2024

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