| Immediate need NOC Engineer in Jackson, MI Onsite from Day 1 at Jackson, Michigan, USA |
| Email: [email protected] |
| From: Shobhana Kulhade, Sydata Inc [email protected] Reply to: [email protected] Immediate need NOC Engineer in Jackson, MI Onsite from Day 1 Rate $30 W2 and 35 C2C NOC Engineer Location: Jackson, MI Contract (6+ Months) (Day 1 Onsite) Rate - $30 W2 and 35 C2C Job Description: Primary monitoring and escalation point for identification, troubleshooting and resolution of events affecting customer production environments. Monitoring and escalation of critical application as per the SOW. Generate and publish Application performance report Provide notification to customers and the service teams for Severity 1 events. Ownership of Severity Level 1 communications bridge handling the entire life cycle of the ticket to resolution. Central point of contact for technical support teams including status updates for on-going incidents/events. Must have aptitude and attitude to learn / work on new technologies. Should be willing to work in shifts 24x7. Create, update and document system processes and tasks as required. Work closely with network engineers, systems administrators and software engineers regarding technology and hardware upgrades. Work Closely with Wireless technology groups Cisco IOS and APIC Juniper JUNOS Palo Alto firewalls Wireless technology ( Cisco , Aruba , Juniper Mist , Meraki) SDN Technology ( SDWAN , NSX or Similar) Layer 2 and 3 network concepts Routing protocols, OSPF and BGP Troubleshooting connectivity issues WAN networking concepts Network documentation IT Service Management applications Monitoring Tools & automation concepts Basic Requirements 4+ Years supporting event monitoring is preferred. Hands-on experience with the following: o Alert monitoring tool experience required. HP Open View Operations SolarWinds preferred, but, Site Scope and other monitoring tools knowledge will be considered. o Incident Management and handling o ITSM Tool (ServiceNow) exposure o Telecommunication Equipment Knowledge (Radio, Wireless Networks, o IT communication Tower Hardware. o Application monitoring experience, SAP Monitoring preferred. ( Tools SolMan, CA Wily) Thanks & Regards: Shobhana Kulhade Sr. IT Recruiter Sydata Inc Email: [email protected] 6494 Weathers Place Suite#100 San Diego, California, 92121 Website: www.sydatainc.com Notice: This email contains confidential or proprietary information which may be legally privileged. It is intended only for the named recipient (s). If an addressing or transmission error has misdirected the email, please notify the author by replying to this message by "REMOVE" Keywords: information technology hewlett packard wtwo California Michigan |
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| Fri Mar 22 22:39:00 UTC 2024 |