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Gainsight Business Systems Analyst -C2C - Remote at Remote, Remote, USA
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sakthi,

Vy

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Your responsibilities in this role will include:
Who we're looking for
We are looking for a dynamic Gainsight Business Systems Analyst who thrives in a collaborative, fast-paced and fun environment. This individual will partner closely with our Go-To-Market Operations and Customer Success teams and lead key initiatives for the organization from discovery to implementation. To succeed in this role, you should be a hard-working and experienced analyst with a strong Gainsight background and a proven track record of successfully implementing SaaS solutions.
What you'll be doing
Work closely with the Customer Success team and lead requirements gathering, solution design, and implementation of major projects on the Gainsight platform integrated with Salesforce.
Support projects to migrate customer records from legacy customer success tools to our Gainsight instance.
Work cross-functionally with a global team of technical developers, IT application owners and business partners from across the company.
Use a combination of standard functionality and custom development to solve business problems.
Ensure accurate testing on all solutions before deployment, including facilitation of User Acceptance Testing with business partners.
What you bring to the role
Basic Qualifications:
Bachelor's degree, or equivalent experience in a relevant field (e.g., customer success, operations, business analysis, data analytics, database administration, computer science, data analytics)
Gainsight Administrator Certification(s):
Gainsight NXT Associate Admin Certificate
Topic-Specific Certificates
Gainsight NXT Admin Certificate
Consistent track record of having implemented and supported enterprise class solutions on the Gainsight and Salesforce.com platforms.
including requirements gathering, system design, configuration / development, testing & UAT, and production cutover.
Experience managing systems to support enterprise sales organizations.

Rgds,

Sakthi 408-520-9394

Keywords: information technology golang
[email protected]
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Fri Mar 22 22:46:00 UTC 2024

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