| Site Reliability Engineer only local to Dallas TX at Dallas, Texas, USA |
| Email: [email protected] |
| From: Tim Patten, Pullskill Technologies Inc [email protected] Reply to: [email protected] Position Role/Tile: Site Reliability Engineer Duration: 1 year Location: Dallas, TX OR Charlotte, NC OR Phoenix, AZ- onsite 3 days per week Responsibilities: As a Software Engineer - SRE this role will be responsible for monitoring the applications and responding to events, incidents, and changes originating from internal or vendor applications. Investigate incidents and problems and determine root causes. I will use ServiceNow, Jira, Confluence, Splunk, Azure Monitor, and Google Cloud Monitoring. Principal Duties, and Responsibilities: Troubleshoot and resolve issues in live production environments and implement strategies to eliminate them with minimal support. Manage applications through automation. Support and monitor new and existing services, platforms, and application stacks. Engage in improving the lifecycle of service deployment, operations, and refinement. Provide technical expertise during service-impacting events. Collaborate with other engineers on code reviews, internal infrastructure improvements, and process enhancements. Use scalability testing to measure, tune, and optimize system performance. Participate in periodic 24x7 on-call duties. Being accountable for resolving the outage via a workaround or permanent fix Ensuring all administration and reports are maintained and up to date including contact information technical diagrams post major incident reviews. Responsible for communicating with various stakeholders & shipping IT Communication. Responsible for the effective implementation of the process Incident, Change, and Problem Management and conducts the respective reporting procedure. Monitor the incidents to ensure that the Service Level Agreement is respected. Identify initiate schedule and conduct incident reviews. Ensure the closure of all resolved and end-user-confirmed Incident records. Establish continuous process improvement cycles where the process performance activities roles and responsibilities policies procedures and supporting technology is reviewed and enhanced where applicable. Headed Proofs-of-Concept on Splunk implementation, Splunk indexing, and plugins, mentored and guided other team members on Understanding the use case of Splunk. Knowledge of Splunk Enterprise Deployments and enable continuous integration as part of configuration using (props. conf, Transforms, Input. conf & Output. conf, Deployment. conf) management. Knowledge of log parsing, and complex Splunk searches, including external table lookups, Splunk data flow, components, features, and product capability. . Knowledge in setting up alerts and Monitoring recipes from Machine-generated data. Position specifications: Education: Bachelor's Degree or Equivalent Experience, Skills & Qualifications: 5+ years of experience in Site Reliability engineering Experience with one or more Cloud Platforms (Azure, AWS, GCP) Experience with Container technologies: Kubernetes, Docker PKS Experience setting up monitoring in applications and databases. Experience in third-party services and third-party vendor management Experience in ServiceNow Excellent verbal, written, and interpersonal communication skills. Keywords: information technology Arizona North Carolina Texas Site Reliability Engineer only local to Dallas TX [email protected] |
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| Mon Mar 25 19:44:00 UTC 2024 |