| Genesys Developer : Onsite in AZ at Phoenix, Arizona, USA |
| Email: [email protected] |
| From: Vishnu, siriinfo [email protected] Reply to: [email protected] Hello Guys, Hope you are doing Good, Below are the Positions which i have on priority Basis.If you have any suitable resumes, Kindly share resumes to [email protected] Genesys Developer Location: Phoenix AZ Hire Type: Contract We are looking for a Genesys Omnichannel position in AMEX. We need the person to have atleast 8+ years of experience in Genesys Omnichannel, GAX and GAAP areas. Below are the responsibilities. Design and implement Omni Channel (Genesys Email and Chat) services and blended with Genesys Voice functionalities; Analyze the on-premises IVR applications of Mexico market and documented the call flows of various toll-free number entries and sub modules; Implement the IVR call flow applications and API interfaces on ConneX (GAAP) IVR system, completed testing, deployment and troubleshooting; Design and implement the VoiceID biometric functionalities and integrated with the UCID rules engine, completed testing, deployment and troubleshooting for UK and US markets; Work with the service providers and went through the design of the program infrastructure and required user stories, and complete test cases and troubleshooting for UK and US market. Keywords: Arizona Genesys Developer : Onsite in AZ [email protected] |
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| Mon Mar 25 20:33:00 UTC 2024 |