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Client Needs: Sr. Telecommunications Technician / Infra Sol Arch -- Chesterfield, VA 23832 (Need VA Locals Only) -- 9+ Months Contract at Chesterfield, Virginia, USA
Email: [email protected]
Good Day Partner,

Hope you are doing good.

I have an urgent Job Opening.

If you have any candidates available immediately for a new project for the below position, please forward the latest resume along with location and hourly pay rate details to [email protected]

Job Title: Sr. Telecommunications Technician / Infra Sol Arch  

Location: Chesterfield, VA 23832 (Need VA Locals Only)

Duration: 9+ Months Contract

Interview Type: Both WebCam and In Person Interview

Please Note:

**This position requires ON-SITE interview and ON-SITE work

**Candidates must have reliable transportation as they will need to travel between different sites. Mileage would be reimbursed

**Candidates must be available for ON CALL rotation.

Job Description:

Role will work out of the IST office and as well as remotely via Microsoft Teams.

Maintain a high level of support and customer services to end users and projects.

Maintain IST Help Desk, Voice Services request (SLA) service level agreements.

Exhibits polite and professional communication via phone, e-mail, and mail.

Performs basic operation, monitoring, troubleshooting, moves adds and changes.

Identifies and resolves complex and basic communications problems.

Shows awareness of standards and regulatory requirements related to assigned tasks.

Provides technical assistance and support for voice client application problems.

Installs, test and upgrade new and existing hardware/software.

Reviews and recommends procurement of information technology equipment.

Multi-tasking and ability to prioritize as needed with shifting responsibilities.

Maintains the necessary security controls over software and PII.

Participate in Team Meetings and other Voice Service support meetings as required.

Prepare update status reports, and evaluations on end of task results or project findings.

Conducts on-site surveys for wireline and wireless support activity or new construction.

Administration, maintenance, and installation of Avaya products.

Diagnosis, repair analog, digital, VOIP and SIP technologies.

Communicates with end users to determine requested support.

Critical thinking, analytical, absolute problem solving

Excellent written and verbal communication skills

Avaya Aura Core Solution components in VM environment

Administering System Manager, Communication Manager, Session Manager

Communication Manager Feature Description and Implementation.

Application Enablement Services, WebLM, Certificate management

Communication Manager, Branch Gateways and Servers Maintenance Alarms

Branch Gateways and Servers Maintenance Procedures

Avaya Site Administration, IP Office Manager

Administering Call Management System (CMS) Agents & (CMS) Supervisor

Linux CMS Software Installation, Maintenance, and Troubleshooting.

Thanks & Regards,

Paul Uttam Raj

Email: [email protected]

Blue Bird Technologies Inc, Marietta, GA

www.bluebirdtechnologies.com

Virus-free.www.avast.com

Keywords: Georgia Virginia
Client Needs: Sr. Telecommunications Technician / Infra Sol Arch -- Chesterfield, VA 23832 (Need VA Locals Only) -- 9+ Months Contract
[email protected]
[email protected]
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Wed Mar 27 20:14:00 UTC 2024

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