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Quick Interview For ServiceNow ITOM Administrator Cleveland, OH Hybrid at Cleveland, Ohio, USA
Email: [email protected]
From:

Akash Kumar,

Sonitalent Corp

[email protected]

Reply to:   [email protected]

Hi

Hope you are doing well,

We are looking for ServiceNow ITOM Administrator. Please let me know if you are looking for this role and send me your updated resume also.

Job Title ServiceNow ITOM Administrator

Job Location Hybrid in Cleveland, OH -Need to be local

Duration - 6 Months+

Visa - USC /GC/GC EAD/ H4EAD Only

Mode Of Interview - Phone/Skype

Note - Need LinkedIn with recent financial domain experience

Job Description

Responsibilities:

ServiceNow ITOM Administration:

Configure and maintain ServiceNow ITOM modules including Discovery, Service Mapping and Cloud Accelerate to ensure optimal performance and accurate representation of the IT infrastructure.

Collaborate with cross-functional teams to understand business requirements and implement ITOM solutions that align with organizational objectives.

CMDB Automation:

Design, develop, and implement automation strategies for populating and maintaining the CMDB using ServiceNow Discovery and other automation tools.

Create and customize discovery patterns to accurately identify and classify configuration items (CIs) within the IT environment.

Integration and Orchestration:

Integrate ServiceNow ITOM with other IT systems and tools to facilitate seamless data flow and interoperability.

Leverage ServiceNow Orchestration for automating workflows and tasks related to IT Operations Management.

Documentation:

Maintain clear and comprehensive documentation of configurations, automation scripts, and processes related to ServiceNow ITOM and CMDB.

Collaboration:

Collaborate with IT teams, stakeholders, and end-users to understand their needs and provide effective solutions that enhance IT service delivery.

Skills/Qualifications:

Bachelor\\'s degree in Information Technology, Computer Science, or a related field.

ServiceNow Certification, with a focus on ITOM, such as Certified Implementation Specialist IT Operations Management.

Proven experience in ServiceNow ITOM administration, including hands-on experience with Discovery and Service Mapping.

Strong scripting skills, particularly in JavaScript, for customizing and automating ServiceNow processes.

Experience in CMDB automation and a deep understanding of Configuration Management concepts.

Familiarity with integration techniques and APIs, ensuring seamless connectivity between ServiceNow and other IT systems.

Excellent problem-solving and troubleshooting skills, with a proactive approach to identifying and resolving issues.

Strong communication skills, with the ability to convey technical information to both technical and non-technical audiences.

Mandatory Skills:

5-10 Years Experience

Desired Skills:

Bachelor's degree in Information Technology, Computer Science, or a related field.

ServiceNow Certification, with a focus on ITOM, such as Certified Implementation Specialist IT Operations Management.

Proven experience in ServiceNow ITOM administration, including hands-on experience with Discovery and Service Mapping.

Strong scripting skills, particularly in JavaScript, for customizing and automating ServiceNow processes.

Experience in CMDB automation and a deep understanding of Configuration Management concepts.

Familiarity with integration techniques and APIs, ensuring seamless connectivity between ServiceNow and other IT systems.

Excellent problem-solving and troubleshooting skills, with a proactive approach to identifying and resolving issues.

Strong communication skills, with the ability to convey technical information to both technical and non-technical audiences.

Thanks & Regards

--

Akash Kumar

Technical Recruiter, Sonitalent Corp

Direct:8596593266
|| 
https://www.linkedin.com/in/akash-kumar-151a8025a/

[email protected]

5404 Merribrook Lane, Prospect, KY, USA
.

Keywords: information technology green card Kentucky Ohio
Quick Interview For ServiceNow ITOM Administrator Cleveland, OH Hybrid
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Thu Mar 28 01:18:00 UTC 2024

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