| : Cloud Solution Architect|| Austin , TX- HYBRID at Austin, Texas, USA |
| Email: [email protected] |
| From: charu sharma, tek inspirations [email protected] Reply to: [email protected] Job Title:- Cloud Solution Architect 3 - HYBRID (1 day Wednesday ) at office Duration:- 12+ MONTHS Location :- Austin , TX Position will be 4 days remote with 1 day (Wednesdays) required to be onsite at the location listed above. Program will only allow candidates who are LOCAL ONLY. Please do not submit candidates who are currently out of state and are planning to move to Texas. Candidates must already reside in Texas. MUST HAVE 8 Required Telephony/VoIP experience with a focus on Contact Center applications 8 Required Experience with a focus on cloud based contact center applications CCaaS 8 Required Experience with Genesys CX Cloud installation, implementation and configuration 8 Required Advanced hands-on experience in migration strategy planning and execution from a legacy on premise/ hosted contact center platform to a CCaaS Genesys platform. 8 Required Architect Call flows, IVRs, skills, permissions, roles, data points, user, etc. 8 Required Strong understanding of communication infrastructure, device compatibility and integration with CCaaS platforms. 8 Required Hands on experience and knowledge with cloud providers (Genesys, Google Cloud, AWS). 8 Required Strong proficiency with configuring and optimizing cloud platforms for telecom applications, ensuring performance, reliability, and security 8 Required Ability to comprehend, analyze, and research problems of a complex nature, make reasonable decisions, and recommend solutions. 8 Required Ability to provide technical expertise and guidance to internal teams and external customers on cloud-based solutions. 8 Required Ensure compliance with regulatory requirements and industry standards for financial institutions implementing services in the cloud. 8 Required Ability to quickly adapt to changes in process, requirements, goals, and organizational change. 8 Required Requires excellent communication skills, analytical ability, strong judgment and management skills, and the ability to work effectively with client and IT management and staff. 8 Required Improves systems by studying current practices, designing modifications. Recommends controls by identifying problems; writing improved procedures. 8 Required Prepares technical reports by collecting, analyzing, and summarizing information and trend. 8 Required Provides engineering support for large-scale 24x7 operational environment, including off-hours 8 Required Advanced verbal and written communication skills. 8 Required Effective organizational, planning and time management skills. PREFERRED 4 Preferred Work with developers on reporting, API integration, 3rd party app integration. Expertise on full set of Genesys API (ex. Analytics. BI, user management, etc.) 4 Preferred Strong proficiency with monitoring and troubleshooting telecom services and infrastructure in the cloud, addressing performance issues and outages promptly 4 Preferred Advanced database and presentation software skills. 4 Preferred Advanced research, analytical, and problem solving skills. 4 Preferred Genesys cloud certified Warm Regards.. Charu Sharma IT Technical Recruiter TEK Inspirations LLC | 13573 Tabasco Cat Trail, Frisco, TX 75035 Email: [email protected] Disclaimer : If you are not interested in receiving our e-mails then please reply with a " REMOVE " in the subject line to [email protected] . And mention all the e-mail addresses to be removed with any e-mail addresses, which might be diverting the e-mails to you. We are sorry for the inconvenience Keywords: business intelligence information technology Texas : Cloud Solution Architect|| Austin , TX- HYBRID [email protected] |
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| Thu Mar 28 18:50:00 UTC 2024 |