| Job Title:- Cloud Solution Architect 3 - HYBRID (1 day Wednesday ) at office at Austin, Texas, USA |
| Email: [email protected] |
| From: saloni chaurasia, tekinspirations [email protected] Reply to: [email protected] Hi, I Hope you are doing great. Please find below position if you have any matching candidate as per requirement. Please send me updated resume with candidate information. Job Title:- Cloud Solution Architect 3 - HYBRID (1 day Wednesday ) at office Duration:- 12+ MONTHS Location :- Austin , TX Position will be 4 days remote with 1 day (Wednesdays) required to be onsite at the location listed above. Program will only allow candidates who are LOCAL ONLY. MUST HAVE 8 Required Telephony/VoIP experience with a focus on Contact Center applications 8 Required Experience with a focus on cloud based contact center applications CCaaS 8 Required Experience with Genesys CX Cloud installation, implementation and configuration 8 Required Advanced hands-on experience in migration strategy planning and execution from a legacy on premise/ hosted contact center platform to a CCaaS Genesys platform. 8 Required Architect Call flows, IVRs, skills, permissions, roles, data points, user, etc. 8 Required Strong understanding of communication infrastructure, device compatibility and integration with CCaaS platforms. 8 Required Hands on experience and knowledge with cloud providers (Genesys, Google Cloud, AWS). 8 Required Strong proficiency with configuring and optimizing cloud platforms for telecom applications, ensuring performance, reliability, and security 8 Required Ability to comprehend, analyze, and research problems of a complex nature, make reasonable decisions, and recommend solutions. 8 Required Ability to provide technical expertise and guidance to internal teams and external customers on cloud-based solutions. 8 Required Ensure compliance with regulatory requirements and industry standards for financial institutions implementing services in the cloud. 8 Required Ability to quickly adapt to changes in process, requirements, goals, and organizational change. 8 Required Requires excellent communication skills, analytical ability, strong judgment and management skills, and the ability to work effectively with client and IT management and staff. 8 Required Improves systems by studying current practices, designing modifications. Recommends controls by identifying problems; writing improved procedures. 8 Required Prepares technical reports by collecting, analyzing, and summarizing information and trend. 8 Required Provides engineering support for large-scale 24x7 operational environment, including off-hours 8 Required Advanced verbal and written communication skills. 8 Required Effective organizational, planning and time management skills. PREFERRED 4 Preferred Work with developers on reporting, API integration, 3rd party app integration. Expertise on full set of Genesys API (ex. Analytics. BI, user management, etc.) 4 Preferred Strong proficiency with monitoring and troubleshooting telecom services and infrastructure in the cloud, addressing performance issues and outages promptly 4 Preferred Advanced database and presentation software skills. 4 Preferred Advanced research, analytical, and problem solving skills. 4 Preferred Genesys cloud certified Regards, Saloni Chaurasia { Technical Recruiter } TEK Inspirations LLC Pvt. Ltd. | 13573 Tabasco Cat Trail, Frisco, TX 75035, United States E-Mail: [email protected] Keywords: business intelligence information technology Texas Job Title:- Cloud Solution Architect 3 - HYBRID (1 day Wednesday ) at office [email protected] |
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| Thu Mar 28 20:15:00 UTC 2024 |