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urgent position -Genesis Developer ||Location: Remote || Contract: 12 months at Remote, Remote, USA
Email: [email protected]
From:
Anita Sahoo,
VYZE INC
[email protected]
Reply to: [email protected]

Hi,

Hope you are doing well please find the requirement below and kindly let me know if you have good consultant for this

Job Title: Genesis Developer
Location: Remote
Contract: 12 months CTH

Visa: USC/GC/GCEAD/H4EAD

Job Description:

Design, develop, deploy, and support constantly evolving IVR based on business requirements
Analyze the business requirements and assist technical leads and Product Owners with defining the acceptance criteria for the features that are being developed
Work collaborative with other IT teams such as Middleware and Salesforce engineering
Responsible for working with agile team to create, write, and execute testing plans
Work with the development and operations teams to isolate, troubleshoot, and develop solutions for production issues.

Must have:
-Hands-on experiencing developing IVR leveraging Genesys Cloud CX Architect tool

-Experience with Genesys CX configuration related to agent desktop scripts, data tables, schedules, etc.

-Experience with implementation and consumption of API/Web Service back-end services (REST, GraphQL, Json)
-Hands-on experiencing developing IVR leveraging Genesys Cloud CX Architect tool
-Design, development, and support experience with Genesys Cloud CX outbound predicative agent and IVR based dialers
-Experience with implementation and consumption of API/Web Service back-end services (REST, GraphQL, Json)
-Understanding of authentication methodologies (Oauth, SAML)
-Experience with Genesys configuration related to agent desktop scripts, data tables, schedules, etc.
-Familiar with working using agile methodologies to work with stake holders to gather requirements, develop, and deploy solutions

Best Regards,

Anita Rani Sahoo

Technical Recruiter,

Vyze Inc. (An E-Verified Company),

25179 Methley Plum Place, Aldie, VA 20105

Email:[email protected]

www.vyzeinc.com
[email protected]
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Wed Nov 09 13:50:00 UTC 2022

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