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CRM Business Analyst at Raleigh, North Carolina, USA
Email: [email protected]
From:

Rukmini,

4-Serve Solutions

[email protected]

Reply to:   [email protected]

REQUIREMENT:

Title: CRM Business Analyst  (
Dynamics CRM Certification)****

Microsoft Dynamics CRM Certification is mandatory

Location: Raleigh, NC

Position: Remote

Job Description:

Business Analyst needed for the development of business requirements, for design, configuration of Dynamics 365 Solutions, web-based business solutions, and for the development and delivery of business process and IT application training material.

The North Carolina Department of Environmental Quality (NCDEQ) is seeking an Expert Level Business Analyst contractor for the Department's Permitting Transformation Program. The Business Analyst will be responsible for development of business requirements, for design, UAT test materials, web-based business solutions, and for the development and delivery of business process improvement and IT application training materials. This individual will be knowledgeable in all aspects of business analysis and have a basic understanding of project management. This individual must have proven contributor level experience with Microsoft Dynamics 365. The Business Analyst will work closely with NCDEQs IT Project Manager in assisting with solution documentation and project management tools to meet State IT requirements.

Skill

Required / Desired

Required Experience

Candidate Experience

Experience gathering and documenting business requirements (mandatory)

Required

10

Experience in writing detailed Business Requirements and Functional Design documentation (mandatory)

Required

5

Experience working directly with senior stakeholders to determine improved business solutions (mandatory)

Required

5

Experience working with cross functional teams (mandatory)

Required

5

Experience creating process flow diagrams (mandatory)

Required

5

Excellent verbal and written communication. Candidate should be able to communicate well with project managers and stakeholders.

Required

5

Knowledge of business processes (mandatory)

Required

5

Ability to work independently as well as collaboratively (mandatory)

Required

5

Strong analytical skills (mandatory)

Required

5

Delivering and leading end user training sessions

Desired

5

Microsoft Dynamics CRM Certification

Highly desired

5

Knowledge of Agile methodologies (SCRUM) (desired)

Highly desired

5

Strong understanding of the CRM Platform and its functional modules (desired)

Desired

5

BSc in Business, Engineering, Computer Science or related field, or commensurate experience

Required

3

Experience serving as the Lead Business Analyst on combined team of analysts and developers (desired)

Desired

5

User Story documentation

Desired

2

Keywords: information technology North Carolina
CRM Business Analyst
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Thu Mar 28 22:02:00 UTC 2024

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Location: Raleigh, North Carolina