Lab Support Specialist - El Segundo or Oceanside, CA (Day 1 Onsite) - CTS at Oceanside, New York, USA |
Email: [email protected] |
From: Maneesh, Centraprise [email protected] Reply to: [email protected] Job Title: Lab Support Specialist Location: El Segundo or Oceanside, CA (Day 1 Onsite) Job Type: Contract Must Have 10+ Years Of Experience. Job Summary: The scope includes efficient and reliable operation of internal desktop lab systems and will handle tactical matters such as service requests as well as when working on larger projects. Responsibilities: Workstation support, including direct support to end-users ranging from Tier 1 - 2 type issues Understanding of the business processes and all applicable procedures, including in-depth knowledge of GxP operations as it relates to the FDAs CFR 21 Part 11 requirements and Good Documentation Practices (GDP) Windows Desktop OS support tasks (Win 7 Win 11) Including the setup of new systems, installation and configuration of QC Lab/Manufacturing computer systems in a regulated GMP environment, Support managed services staff with the installation/configuration of regulated Lab/Manufacturing GMP systems Work with vendors tech support teams to resolve application errors as needed Administer updates on QC/Manufacturing instruments/systems such as user additions, removal, method/assay updates Partner with local QA/QE to evaluate and test new upgrades/patches to Operating Systems/applications and write install instruction for Lab/MFG managed services support personnel Participate in process re-engineering workshops with business and IT stakeholders Perform impact assessment on changing product capabilities, including impact to integrated (boundary) systems Respond to IT support requests to address operational issues with enterprise and quality applications and meet with internal clients and stakeholders to diagnose software and middleware issues Management of Sparc ticketing system for effective workload management; proactive monitoring and trend identification and analysis of behaviors in systems support. Resolution of findings or escalation to other IT team resources Alignment with other manufacturing sites and corporate IT to ensure global consistency New or updated SOPs related to administration and installation of applications used in the lab/manufacturing environments Troubleshooting and replacement of hardware component and systems and system imaging software AD account management and network connectivity requirements Testing of phone and network patch cables to wall jacks Troubleshooting and continuous updates to or creation of knowledge articles Timely and accurate communications with other parts of the organization regarding IT projects, timelines, and compliance If interested, please fill the below details and revert with your updated resume. Candidate Full Name Current Location Phone Email ID Skype ID Linked in ID Passport number Total Years of Experience Education Visa Status Willing to relocate Rate Last 4 Digits of SSN#: Availability to start on the project Previously worked with Cognizant (Y/N) If Yes Provide the CTS Emp ID Interview Availability with the time Zone Thanks & Regards Maneesh Sanghi| US IT Recruiter Centraprise Corp Desk/Direct: 848-271-1949 Ext 1039 3 Ethel Rd, #304, Edison, NJ 08817 [email protected] Keywords: quality analyst active directory information technology California Idaho New Jersey Lab Support Specialist - El Segundo or Oceanside, CA (Day 1 Onsite) - CTS [email protected] |
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Thu Mar 28 22:26:00 UTC 2024 |