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ServiceNow Technical Manager Chicago, IL at Chicago, Illinois, USA
Email: [email protected]
From:

Anu Bandi,

w3global Inc

[email protected]

Reply to:   [email protected]

HI
ServiceNow Technical Manager

Location:

 Chicago, IL

 ( 5 days work from office)

 Key must have skills: 
ITSM,ITOM & HRSD

Looking for a Technical Manager who has implemented these solutions and led such implementation projects and this is a customer facing role. Must have excellent commcuniactaion skills

Job Description:

Lead and manage ServiceNow development projects from initiation to closure.

Oversee the design and implementation of ServiceNow solutions based on business requirements.

Collaborate with cross-functional teams to deliver high-quality and timely ServiceNow services - ITSM,ECPRO,ITOM

Conduct regular assessments and performance reviews to ensure ServiceNow platform efficiency.

Stay updated on industry best practices and latest ServiceNow features to enhance systems.

Coordinate with stakeholders to define project scopes, goals, and deliverables.

Provide technical expertise and guidance to junior members of the ServiceNow team.

Bachelor's degree in Computer Science or a related field.

8+ years of experience in ServiceNow development and implementation.

ServiceNow Certified Implementation Specialist certification preferred.

Strong knowledge of IT Service Management processes and HRSD

Excellent communication, leadership, and problem-solving skills.

Ability to effectively prioritize and manage multiple projects simultaneously.

Proven track record of successfully implementing ServiceNow solutions.

Experience in Agile methodology and working with global teams.

Keywords: information technology Illinois
ServiceNow Technical Manager Chicago, IL
[email protected]
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Thu Mar 28 23:31:00 UTC 2024

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Location: Chicago, Illinois