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IT Change Manager | Locals only | Harrisburg, PA at Harrisburg, Arkansas, USA
Email: [email protected]
From:

Charan,

Anveta

[email protected]

Reply to:   [email protected]

Role: IT Change Manager

Location:

Harrisburg, PA-- 17110 (Web interview)-(
Hybrid
)

Note: Locals only

Duration: 6+ Months

Job Description:

***ITIL Foundation certification is required for this IT Change Manager position. Please upload a copy of this certificate as an attachment under the reference tab of your candidate's profile. ***

Develop change management strategies as required, incorporating change management approach, stakeholder management, communication, training and readiness assessments

Manage daily change activities and provide guidance on the change management process.

Facilitate Change Advisory Board Meetings.

Responsibilities include:

o Planning, scheduling, managing and chairing CAB meetings. Includes creation of agendas and meeting minutes.

o Deciding appropriate stakeholders for the CAB meetings

o Selecting CRQs for review at CAB meetings, based on the change policy

o Circulating CRQs in advance of CAB meetings to allow prior consideration

o Selecting successful and failed changes for review at CAB meetings

Reviews and audits changes for compliance with the ISTOs Change Management Processes.

Coordinating interfaces between change management and other processes especially service asset and configuration management and release and deployment management.

Conduct impact analyses, assess change readiness and identify key stakeholders.

Apply a structured methodology and lead change management activities.

Develop and improve Key Performance Indicators and improve the metrics program by interpreting the data and recommending process improvements driving the appropriate organizational behaviors.

Collate Change records from multiple vendors and review for conflicts and collisions

Create and implement training strategies.

Create and implement communication plan(s)

Prepare communication materials, including presentations and written communications identified within the communication plan(s)

Prepare ad hoc communication materials as required

Play a vital role in helping the organization to identify gaps and develop remediation plans and documented procedures to elevate PennDOTs Change management maturity

Work Experience/Skills

Must have a solid grasp of the technology as a whole to be able to identify changes and detect collisions and scheduling issues.

A solid understanding of how people go through a change and the change process

Experience and knowledge of change management principles, methodologies and tools

Exceptional communication skills, both written and verbal

Excellent active listening skills

Ability to clearly articulate messages to a variety of audiences

Ability to establish and maintain strong relationships

Ability to influence others and move toward a common vision or goal

Flexible and adaptable; able to work in ambiguous situations

Forward looking with a holistic approach

Organized with a natural inclination for planning strategy and tactics

Problem solving and root cause identification skills

Able to work effectively at all levels in an organization

Must be a team player and able to work collaboratively with and through others

Acute business acumen and understanding of organizational issues and challenges

Familiarity with project management approaches, tools and phases of the project lifecycle

Experience with large-scale organizational change efforts

Thanks & Regards

Charan

Anveta, Inc.

1333 Corporate Drive, Suite #108

Irving, TX 75038

[email protected]

https://www.linkedin.com/inx/charan-reddy-ba6450236/

Keywords: active directory information technology golang Pennsylvania Texas
IT Change Manager | Locals only | Harrisburg, PA
[email protected]
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Fri Mar 29 00:46:00 UTC 2024

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Location: Harrisburg, Pennsylvania