| -IT Incident Consultant at Durham, North Carolina, USA |
| Email: [email protected] |
| From: Ramashankar, vyzeinc [email protected] Reply to: [email protected] Position: IT Incident Consultant Duration: 6 month on PV w2 contract Location: Durham, NC or Merrimack, NH or Westlake, TX | Must be onsite 1 week per month Must Haves o 3-5 years experience in major incident management o Managing and monitoring dashboards: Observability o Service Now o Understand fundamentals of Cloud: Azure, AWS o Understanding Linux/Unix o ITSM The Expertise you have Excellent written and verbal communication skills in English, ability to communicate both technical and non-technical information, depending upon the audience. Experience of data analysis and trending with ability to identify improvements and actions. Demonstrated ability to quickly understand sophisticated systems. Diligent with the ability to follow processes and procedures. Ability to adapt to changes in processes and services. Ability to rapidly absorb and understand complex technical situations. Ability to facilitate conversations with large groups of remote people. Ability to maintain calm during stressful situations. Ability to handle and prioritise and tasks and time efficiently. Find opportunities for improvement within the business processes. Excellent team contributor with excellent people leadership skills. Ability to act in an often-complex business environment. Handle less complex single project, or module of larger project, typically in single functional area. The Role In this role you will be responsible for the supervision and handling an unplanned interruption or degradation of an IT Service that causes an impact to business operations directly or indirectly affecting a large number of users, depriving the business of one or more crucial services. The role will operate as part of a rotational shift that will cover 24/7, and may include weekends and bank holidays, you will be responsible for leading major incidents that fall within your shift. This is a highly visible position that requires frequent contact with Senior Leadership. Your excellent communications skills and your ability to prioritise numerous tasks simultaneously will serve you well as a focal point of a dynamic, fast-paced business environment. Rama Shankar Singh IT Recruiter Vyze Inc. E: [email protected] Keywords: information technology wtwo New Hampshire North Carolina Texas -IT Incident Consultant [email protected] |
| [email protected] View all |
| Fri Mar 29 06:29:00 UTC 2024 |