| Functional Oracle EBS Support Analyst with Order Management Remote role at Oracle, Arizona, USA |
| Email: [email protected] |
| Title: Functional Oracle EBS Support Analyst - (NOTE: This position is Purely functional role ) Location: Remote Duration: Very Long term We are looking for Oracle Operations support. Can you please review the below requirement and let us know if you have any suitable profiles. **Job Profile: Oracle EBS Functional Support Analyst - Order Management** **Role Overview:** The Oracle EBS Functional Support Analyst specializing in Order Management is responsible for ensuring the efficient and accurate functioning of the Order Management module within the Oracle E-Business Suite (EBS). This role involves collaborating with various stakeholders, troubleshooting issues, implementing enhancements, and maintaining the Order Management processes to support the organization's operational needs. **Roles and Responsibilities:** **1. System Maintenance and Support:** - Provide day-to-day functional support for the Order Management module within Oracle EBS. - Troubleshoot and resolve issues related to order processing, order status, pricing, shipping, and customer information. - Collaborate with end-users to understand their requirements and challenges, and translate them into system solutions. - Monitor system performance and troubleshoot performance-related issues in collaboration with technical teams. **2. Requirements Analysis:** - Gather and document business requirements related to Order Management processes and functionalities. - Analyze business needs, recommend improvements, and work towards optimizing the order-to-cash cycle. - Collaborate with cross-functional teams to ensure alignment between business requirements and system capabilities. **3. Process Enhancements:** - Participate in the design and implementation of enhancements and customizations to the Order Management module. - Conduct feasibility studies for new features or system changes and provide recommendations. - Create and execute test scripts for new functionality, ensuring they meet business requirements. **4. Configuration and Setup:** - Configure Order Management parameters, including order types, processing rules, shipping methods, and pricing structures. - Set up and maintain customer and item master data within the system. - Work on defining workflows and approval processes for order fulfillment. **5. User Training and Documentation:** - Develop and deliver training materials for end-users on Order Management processes and system functionalities. - Provide user support and assist in troubleshooting issues faced by users during daily operations. - Maintain accurate and up-to-date documentation of system configurations, processes, and procedures. **6. Data Analysis and Reporting:** - Utilize Oracle EBS reporting tools to generate insights and reports related to order processing, sales trends, and customer behavior. - Analyze data to identify patterns, opportunities for improvement, and potential areas of concern. **7. Change Management:** - Assist in change management activities related to system upgrades, patches, and new module implementations. - Collaborate with IT teams to perform impact analysis for proposed changes and ensure smooth transition. **8. Collaboration and Communication:** - Work closely with cross-functional teams, including Sales, Finance, and IT, to streamline processes and resolve issues. - Communicate effectively with technical teams to convey business requirements and ensure successful implementation. **9. Best Practices and Compliance:** - Stay updated with industry best practices and Oracle EBS updates relevant to Order Management. - Ensure compliance with regulatory and internal policies related to order processing and customer data handling. **10. Continuous Improvement:** - Proactively identify opportunities to enhance Order Management processes, improve system efficiency, and increase user satisfaction. - Participate in continuous improvement initiatives and contribute to the overall efficiency of the organization. Thanks & Regards, Syed Mubasheer "Certified Woman Owned Minority Business Enterprise (WMBE)" 222 West Las Colinas Blvd, Suite # 540, East Towers, Irving, Texas, 75039 USA Email: [email protected] Contact No: 469 962 2899 Ext: 542 www.techstargroup.com Please consider the environment before printing this e-mail DisclaimerUnder Bill s.1618 Title III passed by the 105th U.S. This mail cannot be considered Spam as long as we include contact information and a remove link for removal from our mailing list. To be remove from our mailing list reply with " REMOVE" and include your "original email address/addresses" in the subject heading. Include complete address/addresses and/or domain to be removed. We will immediately update We apologize for the inconvenience if any caused to you. Keywords: information technology Functional Oracle EBS Support Analyst with Order Management Remote role [email protected] |
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| Fri Mar 29 21:19:00 UTC 2024 |