| 30881-1 Cognizant / Nestle Job Opening || Lab System Support/ Site MFG & QC Lab Support | El Segundo, CA - onsite at Remote, Remote, USA |
| Email: [email protected] |
| H ello Hope you are doing great! This is Nitin, I work as a Tech. Recruiter at NYTP. Reach me at [email protected]) if you want to apply for the below role: Position: Lab System Support/ Site MFG & QC Lab Support Location: El Segundo, CA - onsite Type Long Term Job Description: Project Scope: Kites IT Tech Ops team needs onsite Lab Support Specialists for the MVP01 (Oceanside) and RDMC (Santa Monica) QC Labs. The scope includes efficient and reliable operation of internal desktop lab systems and will handle tactical matters such as service requests as well as when working on larger projects. Scope of Services Workstation support, including direct support to end-users ranging from Tier 1 - 2 type issues Understanding of the business processes and all applicable procedures, including in-depth knowledge of GxP operations as it relates to the FDAs CFR 21 Part 11 requirements and Good Documentation Practices (GDP) Windows Desktop OS support tasks (Win 7 Win 11) Including the setup of new systems, installation and configuration of QC Lab/Manufacturing computer systems in a regulated GMP environment, Support managed services staff with the installation/configuration of regulated Lab/Manufacturing GMP systems Work with vendors tech support teams to resolve application errors as needed Administer updates on QC/Manufacturing instruments/systems such as user additions, removal, method/assay updates Partner with local QA/QE to evaluate and test new upgrades/patches to Operating Systems/applications and write install instruction for Lab/MFG managed services support personnel Participate in process re-engineering workshops with business and IT stakeholders Perform impact assessment on changing product capabilities, including impact to integrated (boundary) systems Respond to IT support requests to address operational issues with enterprise and quality applications and meet with internal clients and stakeholders to diagnose software and middleware issues Management of Sparc ticketing system for effective workload management; proactive monitoring and trend identification and analysis of behaviors in systems support. Resolution of findings or escalation to other IT team resources Alignment with other manufacturing sites and corporate IT to ensure global consistency New or updated SOPs related to administration and installation of applications used in the lab/manufacturing environments Troubleshooting and replacement of hardware component and systems and system imaging software AD account management and network connectivity requirements Testing of phone and network patch cables to wall jacks Troubleshooting and continuous updates to or creation of knowledge articles Timely and accurate communications with other parts of the organization regarding IT projects, timelines, and compliance Thanks, _______________________________________ Nitin Pillai | New York Technology Partners 120 Wood Avenue S | Suite 504 | Iselin NJ 08830 LinkedIn | www.nytp.com We respect your online privacy. If you would like to be removed from our mailing list please reply with "Remove" in the subject and we will comply immediately. We apologize for any inconvenience caused. Please let us know if you have more than one domain. The material in this e-mail is intended only for the use of the individual to whom it is addressed and may contain information that is confidential, privileged, and exempt from disclosure under applicable law. If you are not the intended recipient, be advised that the unauthorized use, disclosure, copying, distribution, or the taking of any action in reliance on this information is strictly prohibited. -- Keywords: quality analyst active directory information technology California New Jersey 30881-1 Cognizant / Nestle Job Opening || Lab System Support/ Site MFG & QC Lab Support | El Segundo, CA - onsite [email protected] |
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| Sat Mar 30 01:10:00 UTC 2024 |