| Onsite IT End User Support :: Sisterville, WV at Remote, Remote, USA |
| Email: [email protected] |
| From: Abhishek kumar singh, Tek Inspirations [email protected] Reply to: [email protected] Position: IT End User Support Location: Onsite (Sisterville, WV) Duration: 6-12 months Visa: CITIZEN,GC EAD,GREEN CARD,H4 EAD,OPT EAD Interview: Skype The IT Specialist - IT End User Computing provides the needed technical support to enable users to perform their business activities at multiple locations. Ensure IT issues are escalated to the appropriate support team with urgency. Self-driven to solution and project manage new technologies to support business needs while working with site leadership and key business personnel, IT SMEs and technology partners. Helps to develop an overall site technology strategy while aligning with global IT towers. Have a continuous improvement mindset with a sense of ownership for all site related IT initiatives and support. RESPONSIBILITIES Key Tasks, Deliverables & Objectives: 1. Prioritize and facilitate support issues as needed. (Included but not limited to Break-Fixes, Site Projects, IT initiatives and Compliance activities). Additionally, this person provides administrative functions in coordinating site activities. 2. Acts as a site advocate to facilitate the resolution of issues, large or small with a sense of urgency. Owns larger issues while working with other support teams until resolution. 3. Develops key relationships with site leaders and user base, monitors user experience. 4. Provides C-Level support for incidents and requests. 5. Drive the adoption of new technologies to support business needs. Be a key thought leader for IT strategies and solutions. Create relationships with key partners to help drive solutions. 6. Assists in or manages planning and executing for IT projects in his or her region incl. coordination with local parties to inform of new technologies. 7. He/She is responsible to promote, enforce, and sometimes create IT policies, processes & standards. QUALIFICATIONS Minimum Qualifications 1. Working experience in Microsoft products 2. Working experience in WAN, LAN topology and support 3. Working experience to install, configure and set-up workstations, servers, printers. 4. Ability to physically rack, stack IT equipment across multiple locations around the sites and able to walk long distances based on site location requirements. 5. In possession of a drivers license (preferably having own car) 6. English (spoken and written) skills are required. 7. Must be fluent in Microsoft Office/O365 Outlook, Excel, Word, PowerPoint, and Project; Visio skills also preferred. 8. Working experience with Avaya phone system (optional) 9. Working experience in WAN, LAN topology and support 11. In possession of a drivers license (preferably having own car) 12. 5-10 years of proven experience in IT customer support and business partnership Education 13. Bachelor's degree in computer science or related field or commensurate experience. 14. IT Support Certifications (Microsoft, A+, etc.) Abhishek Singh Lead Technical Recruiter Email: [email protected] TEK Inspirations LLC : 13573 Tabasco Cat Trail, Frisco, TX 75035 Disclaimar : This communication, along with any documents, files or attachments, is intended only for the use of the addressee and may contain confidential information. If you are not the intended recipient, you are hereby notified that any dissemination, distribution or copying of any information contained in or attached to this communication is strictly prohibited, To remove your email address permanently from future mailings, please send REMOVE to [email protected]. Please provide the necessory document for paper work. Keywords: cprogramm information technology green card Texas West Virginia Onsite IT End User Support :: Sisterville, WV [email protected] |
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| Mon Apr 01 20:36:00 UTC 2024 |