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Service Now Developer || Onsite, Santa Clara, California- Need local only at Santa Clara, California, USA
Email: [email protected]
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Hi,

Greetings From Ampstek !!

We are a Global staffing firm and we are Tier 1 vendor for all requirements and we can close positions immediately. 

Please review our job opening below and kindly send us the updated resume ASAP along with the details of consultants;

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Role: Service Now Developer

Locations Onsite, Santa Clara, California- Need local only.

Duration : Long Term Contract

Skills required Service Now Developer, Java Script, JQuery, HTML, Python, Machine Learning knowledge, ITOM, Service Now Gen AI Controller, PI & PA.

Job description:

           Working knowledge in PI, PA, Now Assist, Virtual Agent features of Service Now.

           Deep Understanding of Machine Learning concepts to develop Sentiment Analysis, Auto Classification, Auto Routing and Auto Resolution of incidents and Service Requests.

           Developing, testing, and deploying applications and enhancements on the Service Now platform using best practices and standards.

           Configuring and customizing the platform features, such as forms, workflows, reports, dashboards, notifications, etc.

           Integrating the Service Now platform with other systems and applications using APIs, web services, and other methods.

           Performing troubleshooting and debugging of issues and errors on the platform and providing support and maintenance.

           Research and evaluate the latest trends and advances in Service Now generative AI and ITSM and propose new ideas and features to improve customer experience.

           Collaborate with stakeholders and customers to understand their requirements and expectations and deliver solutions that meet their needs and exceed their satisfaction.

           Ensure the quality, performance, security, and scalability of the ITSM solutions, and follow the best practices and standards of software engineering.

           Lead the implementation of ITSM solutions for the program (collaborating with development team), including configuring and customizing software applications, defining service catalogs, developing automation workflows, and integrating systems.

           Lead the charge towards a unified CMDB, ensuring ongoing data quality and data integrity using Service Now ITOM

           Demonstrate solid leadership skills and ability to lead and empower engineers and data scientists.

Thanks, and Regards

Rakesh Pathak | Senior Technical Recruiter

Phone: 609-360-2642

[email protected]

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Service Now Developer || Onsite, Santa Clara, California- Need local only
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Mon Apr 01 22:14:00 UTC 2024

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Location: Santa Clara, California