| ServiceNow - ONSITE at Cincinnati, Ohio, USA |
| Email: [email protected] |
| From: Devakar Balachandran, KK Software Associates [email protected] Reply to: [email protected] Note: Please don't share OPT, CPT and H4EAD Client: TCS Location: Cincinnati, OH / ONSITE JD: Role name: System Administrator Role Description: Design and deliver consulting and technical methodologies around the ServiceNow platformDesign, configure, develop, and test on the ServiceNow platform including but not limited to the CMS, Service Request (creating catalog items and workflow), Incident Management, Problem Management, and Change Management.Design, configure, develop, and test custom ServiceNow forms, tables, and workflows based on business requirements.Support the team responsible for the implementation and administration of the ServiceNow installation, including managing system configurations, gathering and documenting user and process requirements, developing workflow customizations, and performing quality assurance testing and user acceptance testing.Responsible for leveraging knowledge and experience to deliver end-to-end methodologies within ServiceNow which includes architecting technical implementation of IT Infrastructure Library (ITIL) processes, organizing and prioritizing development effort, interfacing with vendors and management.Must possess the technical/functional skills necessary to make an impact on consulting project engagements.Excellent client facing and communication skills (verbal and written skills).Excellent skills in Microsoft Visio, Word, PowerPoint is a must.Familiarity and experience working in an agile development environment.ITIL V3 Foundations certification is a must.Deep understanding of JavaScript and Web Services.Requires working knowledge of industry standard ITSM tools (i.e., ServiceNow, HP, BMC, CA, IBM, or others). Competencies: ServiceNow Experience (Years): 8-10 Essential Skills: Familiarity with IT service management ITSM toolsets preferably ServiceNow, Experience in ITIL Service Asset Configuration Management.Good years experience as a ServiceNow Administrator/Developer with JavaScript ITIL foundation certificate is desirablePractical experience in ITIL service management functions and processes, Experience in CMDB Service Mapping and Taxonomy.Design and deliver consulting and technical methodologies around the ServiceNow platformDesign, configure, develop, and test on the ServiceNow platform including but not limited to the CMS, Service Request (creating catalog items and workflow), Incident Management, Problem Management, and Change Management.Design, configure, develop, and test custom ServiceNow forms, tables, and workflows based on business requirements.Support the team responsible for the implementation and administration of the ServiceNow installation, including managing system configurations, gathering and documenting user and process requirements, developing workflow customizations, and performing quality assurance testing and user acceptance testing.Responsible for leveraging knowledge and experience to deliver end-to-end methodologies within ServiceNow which includes architecting technical implementation of IT Infrastructure Library (ITIL) processes, organizing and prioritizing development effort, interfacing with vendors and management.Must possess the technical/functional skills necessary to make an impact on consulting project engagements.Excellent client facing and communication skills (verbal and written skills).Excellent skills in Microsoft Visio, Word, PowerPoint is a must.Familiarity and experience working in an agile development environment.ITIL V3 Foundations certification is a must. Desirable Skills: ServiceNow Certified Application Developer ServiceNow Certified Implementation Specialist ServiceNow Certified Administrator Advanced ITIL V3 certifications will be a plus Javascript. Web Services Exposure Active Directory configuration/administration, strong networking concepts, is a plus Experience in developing and implementing ServiceNow integrations with other tools. Country: United States Keywords: information technology hewlett packard California Ohio ServiceNow - ONSITE [email protected] |
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| Tue Apr 02 03:03:00 UTC 2024 |