| Servicenow Admin - Toledo, OH (Onsite) - Contract at Toledo, Washington, USA |
| Email: [email protected] |
| From: Divya Sai, iTech US Inc [email protected] Reply to: [email protected] Hello This is Divya Sai from iTech US, we have an urgent Job opening from one our client, please go through below JD if you are interested, please share me your updated resume. Role: ServiceNow Admin Location: Toledo, OH (Onsite) Duration:12+ Description: Role Description: ITIL V3 Foundations certification is a must. Design and deliver consulting and technical methodologies around the ServiceNow platform. Design, configure, develop, and test on the ServiceNow platform including but not limited to the CMS, Service Request (creating catalog items and workflow), Incident Management, Problem Management, and Change Management. Design, configure, develop, and test custom ServiceNow forms, tables, and workflows based on business requirements. Support the team responsible for the implementation and administration of the ServiceNow installation, including managing system configurations, gathering and documenting user and process requirements, developing workflow customizations, and performing quality assurance testing and user acceptance testing. Responsible for leveraging knowledge and experience to deliver end-to-end methodologies within ServiceNow which includes architecting technical implementation of IT Infrastructure Library (ITIL) processes, organizing and prioritizing development effort, interfacing with vendors and management. Must possess the technical/functional skills necessary to make an impact on consulting project engagements. Excellent client facing and communication skills (verbal and written skills). Excellent skills in Microsoft Visio, Word, PowerPoint is a must. Familiarity and experience working in an agile development environment. ITIL V3 Foundations certification is a must. Deep understanding of JavaScript and Web Services. Requires working knowledge of industry standard ITSM tools (i.e., ServiceNow, HP, BMC, CA, IBM, or others). Competencies: ServiceNow Experience (Years):8-10 Essential Skills: Familiarity with IT service management ITSM toolsets preferably ServiceNow, Experience in ITIL Service Asset Configuration Management. Good years experience as a ServiceNow Administrator/Developer with JavaScript ITIL foundation certificate is desirable. Practical experience in ITIL service management functions and processes, Experience in CMDB Service Mapping and Taxonomy. Design and deliver consulting and technical methodologies around the ServiceNow platform. Design, configure, develop, and test on the ServiceNow platform including but not limited to the CMS, Service Request (creating catalog items and workflow), Incident Management, Problem Management, and Change Management. Design, configure, develop, and test custom ServiceNow forms, tables, and workflows based on business requirements. Support the team responsible for the implementation and administration of the ServiceNow installation, including managing system configurations, gathering and documenting user and process requirements, developing workflow customizations, and performing quality assurance testing and user acceptance testing. Responsible for leveraging knowledge and experience to deliver end-to-end methodologies within ServiceNow which includes architecting technical implementation of IT Infrastructure Library (ITIL) processes, organizing and prioritizing development effort, interfacing with vendors and management. Must possess the technical/functional skills necessary to make an impact on consulting project engagements. Excellent client facing and communication skills (verbal and written skills).Excellent skills in Microsoft Visio, Word, PowerPoint is a must. Familiarity and experience working in an agile development environment. Desirable Skills: ServiceNow Certified Application Developer ServiceNow Certified Implementation Specialist ServiceNow Certified Administrator Advanced ITIL V3 certifications will be a plus Javascript. Web Services Exposure Active Directory configuration/administration, strong networking concepts, is a plus Experience in developing and implementing ServiceNow integrations with other tools. Thanks & Regards Divya Sai Chandu iTech US Inc, Email:[email protected] Ph:18028510921 Ext:308 Keywords: information technology golang hewlett packard California Ohio Servicenow Admin - Toledo, OH (Onsite) - Contract [email protected] |
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| Tue Apr 02 03:04:00 UTC 2024 |