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End User Services Engineer, IT at Raleigh, North Carolina, USA
Email: [email protected]
Title: End User Services Engineer, IT
Location: Raleigh, NC #Day 1 Onsite
Rate: $45/hr. on C2C NET 45
Client: UST/ NetApp
Experience: 6 Years +
Job Summary
This role will have day-to-day responsibility for the management, operation, and ongoing enhancement of the Automox endpoint-fleet-management platform responsible for the patching and hardening of 20,000 Windows and Mac endpoints across the NetApp operating surface globally. Automox (in deployment) is the single-pane-of-glass management console that covers the full esttate of NetApp endpoint assets across all sites and lines of business. This is an engineering role not an operations role. While operation of the platform falls under the scope of the role, its operation occurs largely through code and automation. The state of the platform will be in a state of constant change as we respond to new vulnerabilities and the changing threat landscape.

Must have:

Experience managing / operating / engineering endpoint estate-management products (Ideally Automox, but not necessarily) such as Kaseya, Manage Engine, Tanium, BigFix, etc.
Deep understanding of both the Windows and Mac Operating systems expert level in one and working knowledge of the other may work, as there are multiple engineers on the team
Some development experience preferred, and experience scripting (e.g. PowerShell, ZsH, etc)
Ability to create application deployment and upgrade packages via Automox worklets and native functions
Experience deciphering vulnerability reports and preparing remediation actions (upgrades, patching, hardening)
Upgrading and patching end user applications via Automox
Preparing endpoint hardening configurations and deploying / managing via Automox
Partner with and assist the Threatlocker team for application control
Partner with the security team on security remediation actions
You might also have:
A degree or equivalent experience in Computer Science or related field
SQL Reporting and query writing experience
Familiarity with PowerBI and other reporting tools
Experience with Microsoft cloud technologies such as Azure AD, Azure Information Protection, Cloud App Security and Defender ATP
Automation skills (tool agnostic) and the ability to drive initiatives to automate processes
Experience with managing and administrating Intune and Jamf
Experience in cyber security and red team/blue team activities
Education
Preferred 5 years of related experience with a Bachelor s degree or equivalent work experience

Keywords: active directory information technology North Carolina
[email protected]
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Tue Apr 02 19:32:00 UTC 2024

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Location: Raleigh, North Carolina