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Desktop Support - Deerfield, IL (Only locals) - Contract at Deerfield, Wisconsin, USA
Email: [email protected]
From:

Divya Sai,

iTech US Inc

[email protected]

Reply to:   [email protected]

Hello

This is Divya Sai from iTech US, we have an urgent Job opening from one our client, please go through below JD if you are interested, please share me your updated resume.

Role: Desktop Support

Location: Deerfield, IL (Only locals)

Duration:12+

Description:

Role Description:        

"Desktop Support: OSS

Provide onsite and desk side support services to end users.

Build, configuring and troubleshoot Install.

Gold

image on Customer PC and laptop applications and hardware components.

Support meeting room environment and video conferencing.

Support printers, scanners, and other peripherals.

Support mobile devices, such as iPads, iPhones, and Android devices.

End-User Data back-up and restoration when required in the course of a service incident.

Smart hands support for data center equipment.

Replace defective components cards in data center equipment as advised by client Tech Support e.g., Remove a module and replace it, reconnecting patch cables. Daily tape change in support of local Backup Routine in required sites.

Must have experience of using a Call Logging system.

Must have good working knowledge of Windows 7/10 and related Working knowledge of current and legacy hardware platforms. Experience with building, configuring, replacing and troubleshooting PC and laptop hardware components.

Familiarity with Microsoft SCCM.

Excellent hands-on experience in installation and troubleshooting DC equipment.

s, Rack and Stack of the DC equipment/cable.

Excellent communications are mandatory in English and Local language.

Desktop Support: Remote EUC

Provide Desktop support services to end users remotely.

Support printers, scanners, and other peripherals.

Support mobile devices, such as iPads, iPhones, and Android devices.

Must have experience of using a Call Logging system like SNOW, Remedy etc Must have good working knowledge of Windows 7/10 and related Working knowledge of current and legacy hardware platforms.

Experience with building, configuring, replacing, and troubleshooting Windows OS, Microsoft Apps and other day to day use applications such as VPN, Adobe etc.

basic troubleshooting of Laptop hardware"

Thanks & Regards

Divya Sai Chandu

iTech US Inc,

Email:[email protected]

Ph:18028510921 Ext:308

Keywords: information technology golang Illinois
Desktop Support - Deerfield, IL (Only locals) - Contract
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Tue Apr 02 20:45:00 UTC 2024

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