| ServiceNow Customer Administrator at Raleigh NC at Raleigh, North Carolina, USA |
| Email: [email protected] |
| NCDOT -ServiceNow Customer Administrator (733243) Location Raleigh NC Remote The ideal candidate will have proven implementation experience, a background in the IT Infrastructure Library (ITIL) business process, and working knowledge of IT operations. Past work experience with industry leading providers of help desk, IT service management, asset management, network and systems management or similar technologies is a definite plus. The system administrators will perform fundamental administration and configuration tasks in the ServiceNow instance including, but not limited to, standard configuration, user administration, security, workflow, date management, and integrations. This role will manage the ServiceNow release cycle three times per year and is dedicated to working directly with ServiceNow applications. Experience in these areas is a plus: LDAP directories, such as: Active Directory, eDirectory, OpenLDAP. Single Sign-on using: Digested Token, SAML 1.1, SAML 2.0. Web Services integrations. Skill Required / Desired Amount of Experience Proven ServiceNow implementation experience Required 2 Years Web applications, networks, protocols and email (SMTP, POP3) Required 2 Years Basic understanding of ITIL v3 methodologies Required 2 Years Understanding of enterprise IT architecture Required 2 Years Working knowledge of relational databases Required 2 Years Experience with database manipulation via a programming language Required 2 Years Web Technologies (XML, HTML, JAVA Script, AJAX, CSS, HTTP, etc.) Required 2 Years Impeccable time-management and record keeping Required 5 Years The ability to take complex end-user requirements to code Required 5 Years A positive can-do attitude & willingness to learn Required 5 Years A strong personal commitment to quality service Required 5 Years The ability to work independently and with a team Required 5 Years LDAP directories, such as: Active Directory, eDirectory, OpenLDAP. Highly desired 2 Years Single Sign-on using: Digested Token, SAML 1.1, SAML 2.0. Highly desired 2 Years Web Services integrations Highly desired 2 Years Excellent communication Required -- Best Regards IT Recruiter -- Keywords: information technology California North Carolina ServiceNow Customer Administrator at Raleigh NC [email protected] |
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| Wed Apr 03 18:50:00 UTC 2024 |