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Help Desk Manager 3 @ NJ - NEED LOCALS -ONSITE at Remote, Remote, USA
Email: [email protected]
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Help Desk Manager 3

100 Riverview Plaza Trenton, NJ 08625

Phone Interview Only

Rate: $38 per hour

Onsite

 IT needs to distribute End of Life (EOL) equipment that was delayed due to the Covid pandemic. Laptops & peripherals must be deployed to align with EOL policies. We require two additional staff members for inventory management and distribution.

Note
: This role requires the resource to be onsite 5 days / week. Hours are Monday through Friday from 8 am to 4:30 pm, which includes a 30 minute lunch break

Note2: This is a temporary role to help IT to migrate end of life hardware to new hardware. There will probably not be an extension.

Job duties and responsibilities include:

Hardware inventory management

Equipment imaging

Software installation

Rollout equipment

User migration

Hardware/software troubleshooting and maintenance

Other duties as assigned by supervisor

Knowledge of PC/Laptop hardware, MFD (Xerox preferably), Windows 10/11 OS, Microsoft Office suite desktop applications, MS365 web applications,
SCCM imaging technologies, communication skills.

RELEVANT WORK EXPERIENCE: 3-4 yrs.

Skill

Years Used

Last Used

Dell/HP PC hardware configuration and troubleshooting skills Required 4 Years

MS Office 365, Teams, Outlook (user profile setup, end-user trouble ticket resolution) Required 4 Years

Windows 10 OS configuration and troubleshooting skills Required 4 Years

Knowledge of SCCM for computer imaging (for device configuration) Required 4 Years

Knowledge of SCSM for trouble ticket resolution and workflows Required 4 Years

Xerox multifunctional device familiarity Desired 4 Years

Question 2

Please list candidate's email address HERE.

Question 4

Is the candidate available for a round one, in-person interview

Question 5

Where is the candidate currently geographically located

Question 6

If the candidate resides more than 1 hour from the client site, will the candidate relocate for the position

S. LEELA

 MADHURI

US IT RECRUITER

Tel: 
703-831-8282 Ext. 
2518

Email: [email protected]

linkedin.com/in/leela-madhuri-10ab66258

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Keywords: access management information technology golang hewlett packard microsoft New Jersey
Help Desk Manager 3 @ NJ - NEED LOCALS -ONSITE
[email protected]
[email protected]
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Wed Apr 03 20:40:00 UTC 2024

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