PostgreSQL DBA : Las Vegas, NV : Passport number Mandatory at Las Vegas, Nevada, USA |
Email: [email protected] |
Hi, Hope you are in fine spirits of health! My name is Love Juneja and I am working with Alpha Silicon. We are headquartered in Santa Clara, CA serving customers nationwide in the United States. We have the following job opening.... Title: PostgreSQL DBA Location: Las Vegas, NV Long Term Contract Job Description : Excellent communication skills, Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in a timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolutions given. Complete call logs and reports. Thanks and Regards Love Juneja US IT RECRUITER Phone: 951-800-2167 Email Id: [email protected] -- Keywords: access management information technology California Idaho Nevada PostgreSQL DBA : Las Vegas, NV : Passport number Mandatory [email protected] |
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Wed Apr 03 23:42:00 UTC 2024 |