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Tolling Back-Office QC Analyst | Remote at Remote, Remote, USA
Email: [email protected]
From:

Charan,

Anveta

[email protected]

Reply to:   [email protected]

Role: Tolling Back-Office QC Analyst

Location:

Harrisburg, PA-- 17110 (Hybrid)

Note: Locals preferred  

Duration: 6+ Months

Job Description:

Work is primarily remote. However, the resource will be required on-site approximately 4 days per month. No travel expenses will be paid. Do you agree with this requirement

Minimum Experience

Minimum 5 years of experience in large-scale integrated solutions for tolling back-office operations.

Minimum 5 years of CRM Microsoft D365 testing experience for enterprise level implementations dealing with microtransactions.

Minimum 5 years of CRM Microsoft D365 experience in testing entity customization, form design, views, business process flows, Power Automate, Logic Apps, workflow, and business process rules.

Efficient in finding issues and debugging issues using stack traces, logic app log failures, and plugin profilers.

Hands-on testing experience for a tolling back-office system.

Experience developing and executing system testing scripts for overall system implementations.

Proficiency in developing and automating testing scripts for CRM (Azure-based system), ERP (SAP Financials), Natural language IVR, Real-time payments, Telephony applications, and 30+ Vendor Integrations.

Experience with MS Azure ADO for testing and quality.

Equivalent combination of education and/or experience may be accepted.

Proficient in the Microsoft Office 365 suite of business software including Teams, Word, Excel, and PowerPoint, plus proficient in Microsoft ADO Testing Module.

Desired Skillset

8 or more years of expertise in software development testing.

5 or more years of experience in testing back-office operations system with a focus on CRM

5 or more years of experience in testing various channels of Account Management; Case Management; Payments using Credit Cards and ACH at a minimum, Digital Wallets is desirable; and Disputes.

5 or more years of experience in testing financial transactions and finance functionality, including but not limited to Dunning and Collections, and Financial Reconciliation.

Proficiency in Risk-Based Test Management and Test Automation - Tosca, Performance Testing, Regression Testing, Disaster Recovery Testing, and Data Migration Testing.

Proficiency in MS Azure DevOps testing module.

Knowledge of ITIL/ITSM practices and methodologies.

Understanding of cloud-based software solutions.

Strong written and oral communication skills.

Excellent listening, presentation, and interpersonal skills.

Ability to communicate technical ideas in a user-friendly manner.

Strong multitasking and project management abilities.

         Motivated self-starter.

Certifications / Education

Bachelors degree in business management or information systems.

One or more software Testing Certifications.

Equivalent combination of education and/or experience may be accepted.

Engagement Requirements

Candidate must be located within the Continental United States (no offshore resources).

Successful completion of ePATCH background check and ClearChecks National Criminal Background Check prior to engagement.

This position is primarily remote but will require on-site presence during key project phases of SIT (3 cycles at a minimum), UAT (1 cycle at a minimum), Pre-Go Live, and Go Live, any planning calls (approx. 4 days a month). Any absence from sessions requires prior approval from Project Principal.  Additional travel may be required when requested by the Project Principal. 

Any travel costs are inclusive in the rate, and no additional compensation will be provided.

Overtime requests always need to have prior approval of Project Principal with the rightful reasons for overtime.

Thanks & Regards

Charan

Anveta, Inc.

1333 Corporate Drive, Suite #108

Irving, TX 75038

[email protected]

https://www.linkedin.com/inx/charan-reddy-ba6450236/

Keywords: golang microsoft Pennsylvania Texas
Tolling Back-Office QC Analyst | Remote
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Thu Apr 04 00:14:00 UTC 2024

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Location: Harrisburg, Pennsylvania