| ServiceNow Admin::San Bernardino,CA-Onsite::Long-term-USC or GC at Remote, Remote, USA |
| Email: [email protected] |
| From: AMIT, SUS [email protected] Reply to: [email protected] Position: ServiceNow Admin Location: San Bernardino,CA-Onsite Duration: Long-term Phone and skype ABOUT THE ROLE: Minimum of 5 years as Business System Administrator supporting an enterprise environment of over 10,000 staff. CMDB development and administration Drive adoption of ServiceNow. Subject Matter Expert with ServiceNow business processes. Subject Matter Expert with ServiceNow reporting and dashboards Job Specs The Innovation and Technology Department of the County of San Bernardino is seeking a motivated contract ServiceNow Business System Administrator. The candidate will apply ServiceNows best practices and methodologies toward helping the County adopt its current business processes. Responsibilities Develop and document best practices for the Countys use of ServiceNow. Gather requirements from the Countys business units and apply ServiceNow methodology. Drive adoption of ServiceNow. CMDB development and administration Identify and report on potential improvements in business processes using ServiceNow. Manage the service portfolio such as identifying services, documenting, and tracking service lifecycle from Requirements to Sunset. Help develop cost models and service level objectives for services. Perform peer reviews of operational services. Manage subscriptions, perform capacity planning. Develop Knowledgebase, write knowledge articles. Skills and Qualifications Subject Matter Expert with ServiceNow business processes. Subject Matter Expert with ServiceNow reporting and dashboards Strong written and verbal communication skills with the ability to communicate effectively with technical and non-technical staff. Project Management Technical Writing Experience working in a Government environment with an understanding of a Governments administrative processes. Experience and Education: Minimum of 5 years as Business System Administrator supporting an enterprise environment of over 10,000 staff. Thirty (30) semester (45 quarter) units of completed, post high-school coursework from an accredited university or technical school in Computer Information Systems, Business/Public Administration, or a closely related field. Regards, Amit Panthri Technical Recruiter E: [email protected] Keywords: California ServiceNow Admin::San Bernardino,CA-Onsite::Long-term-USC or GC [email protected] |
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| Thu Apr 04 02:13:00 UTC 2024 |