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Urgent hiring for Production Support Engineer - Charlotte, NC at Charlotte, North Carolina, USA
Email: [email protected]
From:

Hemant Patel,

Micasaglobal

[email protected]

Reply to:   [email protected]

Please Find the Open Position Below.

Title: Production Support Engineer

Location: Charlotte, NC (Hybrid onsite role)

Duration: Long term

Position: C2C & Full time

Job Description

Role:  Application production support

Who are we looking for

A junior level technical support engineer with hands on experience of, Application and production support to manage a critical project for one of our biggest clients in banking domain focusing on SRE/DevOps roadmap. The individual should be passionate about technology and must have excellent communication and problem-solving skills with ability to work independently and/or as part of larger team.

Technical Skills:
3+ years of experience in Application Production Support in Linux platform.
Strong Technical Troubleshooting skill 
Good experience in scripting  Shell, Automations
Well versed with ITIL - Incident Change Release management
Basic knowledge of Middleware technologies - Apache Tomcat
Good experience on application monitoring tool like Splunk, AppDynamics, Grafana, Premetheus.
Good experience in AutoSys or any scheduling mechanism.
Good experience in DevOps CI CD tools like Jenkins, Ansible, uDeploy etc
Knowledge of Banking domain (preferable)
Basic knowledge of Database - Oracle SQL
Good understanding of Infrastructure Technologies like Linux, Windows, MW, Database
Good to have knowledge of AutoSys or any scheduling mechanism.

Good to have DevOps SRE, Automation, cloud knowledge.

Process Skills:

        Good knowledge of ITSM Process

        Preferrable good knowledge of SDLC

        First point of support for application incidents

        Identifies, diagnoses, and resolves functional and technical problems

        Ensure quality services are delivered with respect to the agreed service level agreement

        Clearly understand client business to recommend, provides and support application services

Behavioral Skills:

        Self motivated

        Good team member

Certification:

        good to have DevOps, cloud/AWS base training/certification

Keywords: continuous integration continuous deployment North Carolina
Urgent hiring for Production Support Engineer - Charlotte, NC
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Fri Apr 05 00:34:00 UTC 2024

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Location: Charlotte, North Carolina