| Urgently Needed Technical Support Analyst at Richmond, VA at Richmond, Virginia, USA |
| Email: [email protected] |
| From: Syed, Parin Technologies [email protected] Reply to: [email protected] Hi Please find the job description below and send me your resume if you are interested: Title: Technical Support Analyst Location: Richmond, VA Telecommunications Technician with Android/IOS Mobile, Data Analysis, Financial, VMWare, Verizon, AT&T experience Request, Order, and Inventory Management The role will require monitoring an inbound request queue and processing orders in TEBS for telecommunications devices and services. Once the orders have been placed, the candidate will be required to track the order to completion and to ensure appropriate details are captured and entered in the asset management system. Provisioning and Customer Service Experience provisioning wireless mobile devices such as smartphones, tablets, MiFis, etc. and configuring those devices in an Enterprise environment. This role requires a significant amount of in person interaction with customers to include device activation, configuration, troubleshooting, and support. Bill Analysis and Review Reviewing, Analyzing, and processing telecommunications billing to include identifying trends, errors, and filing disputes when appropriate. VOIP Admin Support Experience administering a VOIP environment (provisioning devices, services, ordering, etc.) The candidate should also have a basic understanding of circuits and network items for the purpose of ordering, tracking inventory, and reconciling billing on a regular basis. Syed Rizvi E: [email protected] ____________________________________________ Parin Technologies LLC | https://www.parintec.com/ 111 Town Square Place, Suite 1203, Jersey City, NJ 07310 , USA We are an E-Verify and Equal Employment Opportunity Employer with adherence to EEO policy Keywords: New Jersey Virginia Urgently Needed Technical Support Analyst at Richmond, VA [email protected] |
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| Fri Apr 05 22:02:00 UTC 2024 |