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Job Opportunity for Telecommunications Technician - Local to Virginia Only at Richmond, Virginia, USA
Email: [email protected]
From:

Priyanshi,

Parin Technologies

[email protected]

Reply to: [email protected]

Title: Technical Support Analyst

Location: Richmond, VA

Telecommunications Technician with Android/IOS Mobile, Data Analysis, Financial, VMWare, Verizon, AT&T experience

Request, Order, and Inventory Management

The role will require monitoring an inbound request queue and processing orders in TEBS for telecommunications devices and services. Once the orders have been placed, the candidate will be required to track the order to completion and to ensure appropriate details are captured and entered in the asset management system.

Provisioning and Customer Service

Experience provisioning wireless mobile devices such as smartphones, tablets, MiFis, etc. and configuring those devices in an Enterprise environment. This role requires a significant amount of in person interaction with customers to include device activation, configuration, troubleshooting, and support.

Bill Analysis and Review

Reviewing, Analyzing, and processing telecommunications billing to include identifying trends, errors, and filing disputes when appropriate.

VOIP Admin Support

Experience administering a VOIP environment (provisioning devices, services, ordering, etc.)

The candidate should also have a basic understanding of circuits and network items for the purpose of ordering, tracking inventory, and reconciling billing on a regular basis.

Keywords: Virginia
Job Opportunity for Telecommunications Technician - Local to Virginia Only
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Mon Apr 08 21:09:00 UTC 2024

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Location: Richmond, Virginia