| Need ServiceNow HRSC San Diego, CA at Remote, Remote, USA |
| Email: [email protected] |
| From: Sunita Rani, Scalable [email protected] Reply to: [email protected] ServiceNow HRSC San Diego, CA Administering the ServiceNow HRSC platform, including configuration, customization, and maintenance to ensure it meets the organization's HR service delivery needs. Designing HR processes within the ServiceNow platform, such as employee onboarding, offboarding, performance management, and employee requests handling. Continuously improving these processes to enhance efficiency and user experience. Managing the HR service catalog within ServiceNow, which includes defining HR services, creating service offerings, and maintaining service request workflows. Handling HR-related cases, such as employee inquiries, grievances, and escalations, through the ServiceNow HRSC platform. This involves assigning, tracking, and resolving cases effectively and within SLAs. Maintaining the employee self-service portal within ServiceNow HRSC, ensuring it provides intuitive access to HR services, resources, and information for employees. Creating and managing a knowledge base within ServiceNow HRSC, containing FAQs, articles, guides, and other resources to help employees find answers to common HR-related questions and issues. Generating reports and analytics using data collected within the ServiceNow HRSC platform to monitor key HR metrics, track service performance, and identify areas for improvement. Providing training and support to HR staff and employees on how to use the ServiceNow HRSC platform effectively. This may include conducting training sessions, creating user guides, and offering troubleshooting assistance. Managing integrations between ServiceNow HRSC and other HR systems or third-party applications to ensure seamless data flow and process automation across the HR ecosystem. Ensuring that HR processes and data handled within the ServiceNow HRSC platform comply with relevant regulations and security standards, such as GDPR, HIPAA, and SOC 2. Keywords: information technology California Need ServiceNow HRSC San Diego, CA [email protected] |
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| Tue Apr 09 13:11:00 UTC 2024 |