| Production Support Engineer - $55hr on C2C - St Louis, MO - Day 1 onsite at St Louis, Missouri, USA |
| Email: [email protected] |
| Hello My name is Shubham and I am a Recruitment lead at Sureminds Solution. I am reaching out to you on an exciting job opportunity with one of our clients. Role: Production Support Engineer - $55hr on C2C - Location: St Louis, MO - Day 1 onsite Responsibilities: The Role Provide L2 support to production system like application, database, middleware components, infrastructure and network components Manage productions incidents end-to-end within defined SLAs with focus on resolution rather than who caused it. Interact with various stake holders such as Release managers, program leads, service managers, development and test leads Review operational readiness requirements such as monitoring and alerting, log rotation and resilience of the components and report the gaps Provide pre-implementation support with activities such as release notes review and implementation dry runs. Protect production components by running health checks, monitoring latency and memory utilization. Automate day-to day activities and propose changes that improve reliability Participate in CAB and provide feedback on change requests Support the DevOps team in testing the promote pipelines and suggest automation of configuration items. Practice incident management best practices and perform RCA. Participate in disaster recovery tests and operational acceptance tests Analyze the technology stack that makes up the product and optimize recovery time objective. Work with team members spread across and time zones Share knowledge, document improvements and mentor junior resources -- Keywords: access management information technology Missouri Production Support Engineer - $55hr on C2C - St Louis, MO - Day 1 onsite [email protected] |
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| Tue Apr 09 20:41:00 UTC 2024 |