| System Administrator @ Richmond VA, Locals only at Richmond, Virginia, USA |
| Email: [email protected] |
| Hello , Hope you doing great. Please go through the JD and send resumes to [email protected] System Administrator - SHORT TERM ONLY 1220 Bank Street Richmond VA, 23019 Web Cam Interview Only Need USC AND GC Duration: Short -Term assignment and NOT expected to go past 6/30. This candidate will be filling in for FTE who is on short term leave and expected back July 1. ON SITE REQUIRED: 4 days a week. 4 days /week ON SITE required Parking is not provided for contractors This position provides consultative and technical support services to DBHDS staff to ensure timely problem resolution, system/data access and optimal system performance Act as a first point of contact for providing technical support to all areas within the organization. Provide telephone, walk-in, and e-mail support to the Help Desk Field\\Faculty\\Staff Help Desk, as needed. Accurately document request history and work in Help Desk Ticketing System; documentation of efforts through the ticketing and inventory management systems. Installation, configuration, set up and maintenance setup of desktop and laptop computer hardware and software for faculty, staff. Managing system updates and patches and troubleshooting system issues. Triage and route advanced second and third tier requests to the appropriate technical personnel. Provide timely resolution of problem or escalation on behalf of the user by maintaining strong working relationships with IT professionals in areas such as network services, software systems engineers, and application developers. Skill Years Used Last Used Proficiency in various operating systems (Windows, macOS, Linux), understanding of network fundamentals (TCP/IP, DNS, DHCP). Required 5 Years Ability to diagnose and resolve technical issues efficiently. This includes analytical skills to evaluate problems and implement effective solutions. Required 5 Years Ability to explain technical concepts in simple terms to non-technical users. Required 5 Years A strong focus on customer service is essential, as the role involves interacting with users who may be frustrated or anxious. Required 5 Years Hands-on experience in a help desk or technical support role and experience with ticketing systems such as Service Now. Required 5 Years The ability to prioritize tasks, manage time effectively, and maintain detailed records of issues and resolutions. Required 5 Years Experience with Microsoft office software including Outlook, Word, Excel, Access, PowerPoint, and Internet Explorer. Required 5 Years Experience using tools, such as PDQ and shell scripting, for configuration management, software deployment, and automation of routine tasks. Required 5 Years Question 2 Please list candidate's email address. Question 3 In what city and state does your candidate currently reside Question 4 This is a SHORT-TERM assignment and NOT expected to go past July 1. Pls confirm your candidate is aware and commit to completing the assignment if selected. Question 5 Role requires the candidate to be ON SITE 4 days/week (and parking is NOT provided for contractors). If selected, does your candidate agree to this arrangement S. LEELA MADHURI US IT RECRUITER Tel: 703-831-8282 Ext. 2518 Email: [email protected] linkedin.com/in/leela-madhuri-10ab66258 -- Keywords: information technology golang green card Virginia System Administrator @ Richmond VA, Locals only [email protected] |
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| Fri Apr 12 19:18:00 UTC 2024 |