| Telecom Coordinator ,Technical Support Analyst at Remote, Remote, USA |
| Email: [email protected] |
| From: Merugu Mahesh, Integrated Technology Strategies, Inc. [email protected] Reply to: [email protected] Hi this is Mahesh working with IT Strategies, we have the following requirement with one of our clients. Please find the below job details and kindly respond me back with your updated MS WORD version resume cover letter along with rate/salary and contact details NEED LOCALS Client is State of VA Agency is VDOT Role is Telecom Coordinator (Its a combination of Some Technical Knowhow/ Commercial/ Customer service) Work location is Richmond, ON SITE Interview is IN-PERSON Start and End Dates : 04/22/24 to 06/30/24 (Extendable from July 01/24) Short Description VDOT Telecommunications Coordinator HYBRID Complete Description * local candidates strongly preferred *ALL interviews conducted ONSITE, NO exceptions *FIRST 90 DAYS ONSITE, NO exceptions *engagement to be extended beyond 6/30/24, probably for 6-12+ months VDOT is seeking a Telecommunications Coordinator for its Central Office work location in Richmond, VA. This position will renew on July 1, 2024 with options for renewal at the end of each fiscal year moving forward. The VA Dept of Transportation IT division is seeking a motivated individual to fill the role of IT Telecommunications Coordinator. An ideal candidate would be an individual who places a high-priority on providing exemplary customer service and is comfortable working independently and in small groups to achieve desired results. The candidate will also have experience or be proficient in the following areas: - Request, Order, and Inventory Management The role will require monitoring an inbound request queue and processing orders in TEBS for telecommunications devices and services. Once the orders have been placed, the candidate will be required to track the order to completion and to ensure appropriate details are captured and entered in the asset management system. - Provisioning and Customer Service Experience provisioning wireless mobile devices such as smartphones, tablets, MiFis, etc. and configuring those devices in an Enterprise environment. This role requires a significant amount of in person interaction with customers to include device activation, configuration, troubleshooting, and support. - Bill Analysis and Review Reviewing, Analyzing, and processing telecommunications billing to include identifying trends, errors, and filing disputes when appropriate. - VOIP Admin Support Experience administering a VOIP environment (provisioning devices, services, ordering, etc.) The candidate should also have a basic understanding of circuits and network items for the purpose of ordering, tracking inventory, and reconciling billing on a regular basis. Sincerely, Merugu Mahesh [email protected] Integrated Technology Strategies, Inc. 1930 East Marlton Pike, Suite Q-48, Cherry Hill, NJ 08003. Direct :856-334-3883 | Fax: 856-494-1333 www.itstrategiesinc.com Keywords: information technology microsoft New Jersey Virginia Telecom Coordinator ,Technical Support Analyst [email protected] |
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| Fri Apr 12 19:33:00 UTC 2024 |