| Genesys Engage - ONSITE at Boynton Beach, Florida, USA |
| Email: [email protected] |
| From: Devakar Balachandran, KK Software Associates [email protected] Reply to: [email protected] Note: Please don't share OPT, CPT and H4EAD Client: TCS Location: Boynton Beach,FL / ONSITE JD: Role name: Developer Role Description: JD Skillsets Design, implement, and maintain Genesys contact center solutions. Configure and optimize contact center infrastructure to meet business requirements. Integrate Genesys software with existing systems and applications. Troubleshoot and resolve technical issues related to Genesys solutions. Provide technical support and guidance to ensure optimal performance and reliability. Collaborate with cross-functional teams to develop customized solutions. Responsibilities: Overall 5+ years of experience and proven experience with Genesys contact center technology. Strong understanding of telecommunications principles and contact center operations. Proficiency in configuring and troubleshooting Genesys software components. Excellent communication and teamwork skills. Ability to work independently and prioritize tasks effectively. Competencies: Genesys Engage Experience (Years): 4-6 Essential Skills: JD Skillsets Design, implement, and maintain Genesys contact center solutions. Configure and optimize contact center infrastructure to meet business requirements. Integrate Genesys software with existing systems and applications. Troubleshoot and resolve technical issues related to Genesys solutions. Provide technical support and guidance to ensure optimal performance and reliability. Collaborate with cross-functional teams to develop customized solutions. Responsibilities: Overall 5+ years of experience and proven experience with Genesys contact center technology. Strong understanding of telecommunications principles and contact center operations. Proficiency in configuring and troubleshooting Genesys software components. Excellent communication and teamwork skills. Ability to work independently and prioritize tasks effectively. Desirable Skills: JD Skillsets Design, implement, and maintain Genesys contact center solutions. Configure and optimize contact center infrastructure to meet business requirements. Integrate Genesys software with existing systems and applications. Troubleshoot and resolve technical issues related to Genesys solutions. Provide technical support and guidance to ensure optimal performance and reliability. Collaborate with cross-functional teams to develop customized solutions. Responsibilities: Overall 5+ years of experience and proven experience with Genesys contact center technology. Strong understanding of telecommunications principles and contact center operations. Proficiency in configuring and troubleshooting Genesys software components. Excellent communication and teamwork skills. Ability to work independently and prioritize tasks effectively. Country: United States Keywords: Florida Genesys Engage - ONSITE [email protected] |
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| Sat Apr 13 03:47:00 UTC 2024 |