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Senior Help Desk Analyst- Austin, Texas- looking for local candidates only at Austin, Texas, USA
Email: [email protected]
From:

Bala,

Millennium Infotech

[email protected]

Reply to:   [email protected]

Hi Professionals,

Hope you are doing well.

We have an immediate interview requirement from our client,
looking for local candidates from Texas.

Non local candidates won't be considered.

Job Title: Senior Help Desk Analyst

Job Location: Austin, Texas

Job Duration: 5 Months

Minimum Requirements:

Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.

Years

Required/Preferred

Experience

8

Required

Leadership of a help desk / service desk

2

Required

Experience developing process / training documentation

2

Required

Experience researching and resolving escalated problems, including the most complex and/or critical customer issues.

2

Preferred

Experience gathering and analyzing performance metrics

2

Preferred

Ability to guide knowledge transfer as staff roll off and on the service desk

Keywords:
Senior Help Desk Analyst- Austin, Texas- looking for local candidates only
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Mon Apr 15 18:06:00 UTC 2024

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Location: Austin, Texas