| Job opening for Resolution Specialist Miami Need local only at Miami, Florida, USA |
| Email: [email protected] |
| From: Sushmita Soni, Sonitalent [email protected] Reply to: [email protected] Hi Hope you are doing well , We are looking for Resolution Specialist let me know if you are looking for this role and send me your updated resume let me know if you are looking for this role and send me your updated resume also Job Title: Resolution Specialist Work Location: Must be onsite at Jackson Health in Miami. Candidates must be bilingual Duration: 3+ month Contract W2 Contract Only Note: 3 opening for this role. Description: This position is responsible for providing high quality client focused service by using knowledge of local, state, and federal program requirements to efficiently maintain and update general applicant information, financial, medical, and personal information to support client applications for Disability and Medicaid benefits. Responsibilities: Monitors and fosters ongoing communications with government agencies regarding the status of claims. Documents and updates internal database based on daily contact of select members of assigned applicant group and application evidence requirements, i.e., work activity, medical condition, third party, beneficiary, contact and demographic data financial, life and health insurance information, employment and salary verification, medical history, and documentation where evidence is required. Reviews inbox for daily work queues, identifies missing evidence and follows through to completion. Answers incoming calls from internal and external customers. Assists callers in resolving account issues by identifying and taking appropriate actions including completing and requesting required forms to support application process. Effectively educates and answers inquiries from patients and family representatives regarding application process, while safeguarding Protected Health Information (PHI). Assists clients with scheduling appointments, reminding of appointments, and arranging transportation as needed. Identifies and takes appropriate actions to complete and submit required financial, medical, and personal information forms to support the client application process. Diligently follows-up with institutions/businesses resolving issues ultimately affecting application approval. Identifies appropriate escalation points and works with direct manager to resolve issues. Reviews outgoing client material for accuracy prior to submission. Complies with ethics, privacy and compliance policies and procedures. Ability to rapidly adopt and respond to changes in work priorities. Qualifications: High School/Equivalent or Relevant work experience. Ability to apply knowledge of federal and state programs to benefit coverage for the client. Strong communication skills (verbal & written); demonstrated experience working with people of various educational and socioeconomic backgrounds, experience communicating with government caseworkers and hospital personnel. Strong organization skills ability to prioritize, plan. Basic computer skills, with knowledge of Microsoft Office. Fluency in both English and Spanish languages helpful, but not required. Ability to work independently and follow tasks through to completion without direct supervision. Dedicated workspace for remote work, including home Internet service. Vendor Note: Client requires onboarding requirements below. Important that candidates are aware of the below requirements prior to accepting role: Level 2 AHCA background check Criminal Background Check 10 Panel Drug Screen TB Test Covid Vaccine Proof Flu Shot if season Jackson Orientation Training DCF Trainings Candidate must be tested for immunity to Measles, Mumps & Varicella Thanks & Regards Sushmita Soni Sr. Technical Recruiter| SoniTalent Corp. Desk | 859-659-1004 EXT 201 [email protected] Address - 5404 Merribrook Lane, Prospect, KY, USA Keywords: wtwo Kentucky Job opening for Resolution Specialist Miami Need local only [email protected] |
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| Tue Apr 16 00:25:00 UTC 2024 |