| Confirmed PO role of Net. Engineer at Remote, Remote, USA |
| Email: [email protected] |
| From: santosh, vyze inc [email protected] Reply to: [email protected] Job Description - Update: The roles for the Tier 2.5 Network Engineers are now ONSITE only. The location is near Providence, Rhode Island. Please only submit candidates that are willing to work onsite and currently reside near Providence. Tier 2.5 Network Engineer SHOULD BE ABLE TO CLEAR CJIS BACKGROUND Duration of Employment: 12+ Months Number of Openings: 2 Job Description: Network Engineer (Tier 2) Candidate will be maintaining LAN and WAN connectivity for multiple remote locations across 25 geographically separated districts. Candidate will be responsible for the ingest and triage of any tickets or requests from the helpdesk. Candidate will be responsible for review of any alerts received and proper ticket creation to include urgency, priority, and other classification(s) that may be required. Candidate will be responsible for read-only level 1 troubleshooting and escalation either to tier 3 or companion teams depending on the symptoms of the event. Candidate will be responsible for assisting the ensuring the validity of node data in the systems used (ISE, DNAC, SolarWinds Orion). Responsibilities: Help troubleshoot and maintain network tools and topology maps. Maintain complete detail of issues in ticketing system. Receive phone calls direct from end-users. Work tickets escalated from Tier One service desk personnel and escalate to Tier Three as needed. Conduct research, analysis, and correlation across a wide variety of all source data sets (indications and warnings). Meet SLA requirements for response, restore, and notification time with an emphasis on proper pending codes. Mentor and train Tier other Service Desk personnel as needed. Be able to work shift work (Days, Swings, Mids). Familiarity/Experience with 3 or more of the following: Cameras Circuit and WAN Management Interfacing with MPLS and LTE Vendors Cisco ISE and DNAC Encoders/Decoders IoT Equipment NAT/PAT Network Management Tools: SolarWinds Orion, phpIPAM Routers: Cisco IR1101s, 809s Routing Protocols: BGP, OSPF Switches: Cisco 9300, Advantech TACACS/RADIUS Preferred Experience and Attributes: Working knowledge of ITIL principles. Working experience with Enterprise level ticketing system such as SNOW or Remedy Understanding of Syslog and SNMP monitoring Network and Security related certifications (CCNA, Security + and Network +) or equivalent knowledge. Ability to interpret the information collected by network tools (e.g. Nslookup, Ping, and Traceroute). Knowledge of computer networking concepts and protocols, and network security methodologies. Knowledge of host/network access control mechanisms (e.g., access control list, capabilities lists). Knowledge of network protocols such as TCP/IP, Dynamic Host Configuration, Domain Name System (DNS), and directory services. Understanding and knowledge of 5G equipment. Requirements: US Citizen 5 to 7 Years experience in Information Technology industry. Must be able to pass background check(s). Keywords: fiveg Confirmed PO role of Net. Engineer [email protected] |
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| Tue Apr 16 05:54:00 UTC 2024 |